Rapidly progressed from Personal Training Counselor to Personal Training Director, driving the strategic transformation of the Sunnyvale location, overseeing the hiring, training, and development of a team of 4 sales staff and 10 personal trainers. Established a new sales strategy, incorporated new training enhancements and implemented proven methodologies to maximize team performance.
• Cultivated a solid client base over five months, meeting with 50+ potential personal training clients each month to amass a sell rate of 25-35%, valued at an average of $2,800 per sale.
• Consistently exceed the district and nationwide closing rate and company sales goal of $20K per month, generating an average of $30K - $40K in personal training sales.
• Leveraged deep understanding of customer service delivery and consultative sales to develop a highly-skilled sales and personal training team, increasing the client retention rate, reducing training subscription cancellations from an average of $7K to $3K per month, and increasing team sales from $51K to $63K per month.