# Frank Jiang

> Staff Machine Learning Software Engineer at Qualcomm

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/frankjiang

4+ years professional working experience on software development (Python, Matlab, ABAP, Angular4, Javascript, Typescript, Node.js., Linux)
3+ years management, strategy and analytics experience (product development, data analysis, competitive analysis, strategy development)
Numerous side projects and past school projects: Android App development with Javascript in Android SDK | PC App development with C++ and Visual Studio Libraries | Full LAMP stack car rental website development | Computer integrated surgery/imaging with Matlab | Data collection, cleaning, manipulation and visualization with Matlab on a research project.

## Work Experience
### Staff ML Software Engineer @ Qualcomm
Jan 2022 – Present

### Senior Machine Learning Software Engineer @ Qualcomm
Jan 2019 – Jan 2022 | Toronto, Canada Area

### Owner/Manager @ Sharetea Kingston
Jan 2015 – Jan 2023 | Kingston, Ontario
•	Performed data analysis on the sales data to model and measure productivity; strategically planned store/shift hours to minimize cost while still maintaining high quality of service.
•	Performed competitive analysis, customer feedback analysis and A/B testing to design new products and promotions. Led through product development cycles and pushed the market to generate 30% revenue gain.
•	Standardized training program to enable new people to start high quality of work after 3 training shifts.
•	Managed the business in all aspects: store design, employee hiring and training, marketing, and finance. Enhanced workflow and process to improve efficiency. Identified cost-reducing strategies to increase overall revenue.

### Software Engineer | Project manager @ Caspar.ai
Jan 2018 – Jan 2018 | Redwood City, CA
•	Created metric pages using SQL in Grafana for data model visualization and analysis. Analyzed the metrics and design targeted surveys and questions. Analyzed the feedbacks and contributed to the backlogs of each sprint.
•	Deployed systems via SSH into apartment units and debugged system issues within Linux environment. 
•	Developed plans and managed resources; Collaborated with the operation and engineering team (10+ people) to finish deploying the product into over 100 apartment units while maintaining system stability.

### Software Developer @ SAP
Jan 2015 – Jan 2018 | Toronto, Canada Area
•	Implementation Consulting: Worked closely with clients like Coca-cola and Target by implementing user customization with ABAP code in various complexity with SAP’s core ERP application. 
•	Analyzed and resolved customer technical and performance implementation issues by using tools like ABAP Debugger and SQL Trace. Bugs fixed were added to product new release versions.
•	DSHOP/Hackathon: Lead SAP Hackathon and developed a Smart Price Label using Raspberry Pi, Beagle Bone Black and SAP Fiori. This Smart Label project was presented at SAP DKOM event.

### Research Assistant- Programmer @ Queen's University
Jan 2013 – Jan 2014 | Humphery Hall
- Used Matlab to build UI that collect and stores data in the background
- Performed data analysis using Mathematical models 
- Built tools to visualize and display data for researcher.

### Lab Prep @ Queen's University
Jan 2011 – Jan 2013
Preparing Lab, Setting up computer softwares, Assembling Computers, Power Tools, Sand Mixing and Grinding

### Physiotherapy Assistant @ Physical Therapy One
Jan 2012 – Jan 2012
Ultrasound, Tens Unit, Help patients Exercise, Filing, Appointment Booking, Patients Registering, Calling Insurance etc...


## Education
### Bachelor of Computing Honours(BCMPH) in Biomedical Computing
Queen's University
Jan 2011 – Jan 2015


## Contact & Social
- LinkedIn: https://linkedin.com/in/frankjianglitech

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Source: https://flows.cv/frankjiang
JSON Resume: https://flows.cv/frankjiang/resume.json
Last updated: 2026-03-22