● Design lead for the Walmart.com homepage, including navigation and category pages; creator of the customer engagement module, a dynamic, personalized dashboard serving customer needs and most relevant interests
● Collaborate with product and analytics teams to identify and design the most relevant product flags on Search, provide A/B testing for the redesign, and set most easily identifiable flags in place as principal designer
● Drive online Easy Reorder for mobile apps and the web through coordination with stakeholders across product, engineering, research, analytics, and design to enable customers to more easily reorder everyday essentials. Increased repurchasable GMV by at least 27% in the first six months of roll out.
● Design lead for end-to-end and omni-channel product bundle experience, collaborating with design, product, analytics and engineering across online, store, distribution/fulfillment center and customer support teams
● Improve the user experience for consumable, apparel, and electronic item pages by revamping the information hierarchy and creating more intuitive variant selection controls in both web and mobile app platforms
● Lead designer for UGC, utilizing user reviews and feedback of the item page for all platforms to increase the number of relevant reviews
● Resolution and redesign of associate workflow issue and notification of customer payment/charge that greatly simplifies and accelerates the order-fulfillment-payment process for in-store bakery.
● Contributor and consultant to the Walmart Living Design system in the areas of components and modules designed for homepage, search and global navigation