# Gabriella F. > Product Designer at Cloudflare Location: San Francisco Bay Area, United States Profile: https://flows.cv/gabriellaf Product Designer with a demonstrated history of working in the information technology and services industry. Skilled in Figma, UserTesting and Abstract. Strong arts and design professional graduated from General Assembly. ## Work Experience ### Product Designer @ Cloudflare Jan 2025 – Present ### Senior Product Designer @ BentoBox Jan 2024 – Jan 2025 ### Product Designer @ BentoBox Jan 2022 – Jan 2024 ### Product Designer @ PagerDuty Jan 2021 – Jan 2022 ### UX Designer 1 @ PagerDuty Jan 2019 – Jan 2021 ### Customer Success Manager II- Strategic Accounts @ PagerDuty Jan 2018 – Jan 2019 | San Francisco Bay Area ### Customer Success Manager @ PagerDuty Jan 2017 – Jan 2018 | San Francisco Bay Area ### Client Engagement Manager @ iCohere Inc. Jan 2016 – Jan 2017 | San Francisco Bay Area − Manage client contact from welcome to debrief, supervise projects/conferences, track timeline/deliverables progress − Within first 6 months: took on 6 clients, produced 8 virtual and hybrid conferences, and became a Certified Virtual Events Producer (CVEP) − Train clients on WebEx and iCohere platform, present monthly training webinars − Avoid churn risk by client perspective-taking, check-ins, and proactive problem solving − Coordinate with sales, marketing, design, and development teams on client requests − Consult with clients on virtual/hybrid conferences and courses, including payment, marketing, and attendee engagement ### Laboratory Manager at the Early Social Interaction Lab @ UC Santa Cruz Jan 2014 – Jan 2016 | Santa Cruz, California −Co-founded lab: interviewed, onboarded, trained over 20 lab hires, designed initial Wordpress website −Recruited over 100 research participants, 12 preschools, and 20 businesses for studies through social media and local advertising −Wrote and pitched study ideas to directors, staff, and parents −Organized and ran weekly lab meetings, training sessions and study procedures −Collaborated on and edited research papers, book chapters and grant proposals −Results: a. Established credibility with Santa Cruz community through partnership with preschools and community organizations b. Increased the prestige of the lab through conducting cutting edge research c. Instilled quality standards which increased application rates and research participants ### Lab Member @ Wellesley College Jan 2013 – Jan 2014 | Wellesley College, Wellesley, MA Completed research with preschoolers for friendship development study Designed ways to test children's moral behavior and understanding of friendship Worked independently and collectively with lab team to outline study ideas ### Information Services Staff/ Interlibrary Loan Staff @ Wellesley College Jan 2011 – Jan 2014 | Wellesley College, Wellesley, MA Sorted and shelved print material and other media Assisted students in finding and using library resources ### Information Services Consultant/ Videographer @ Wellesley College Jan 2011 – Jan 2013 | Wellesley College, Wellesley, MA Worked in a team of tech support consultants providing audio-visual support and customer service Engaged in troubleshooting Mac/PC and projector difficulties ### Research Assistant @ Wellesley College Jan 2012 – Jan 2012 | Wellesley College, Wellesley, MA Input and analyzed data using SPSS for research files from 245 self-report questionnaires on attitudes towards spirituality and death Compiled statistical information and researched psychological theories Worked closely with professor to produce and present a final presentation and research poster session for Wellesley students and staff Participated in interdisciplinary weekly meetings discussing upcoming work and research in various fields of the social sciences ### Intern for Children's Hospital Neighborhood Partnerships @ Boston Children's Hospital Jan 2013 – Jan 2013 | Boston, MA Ran statistical analyses in SPSS for satisfaction surveys from 11 Boston Public Schools Created graphs and charts from data in Excel for publication in annual report Discussed weekly goals for project with supervisor and team to prepare annual report Organized and filed confidential material ## Education ### UX Design General Assembly ### Alma Mater Studiorum – Università di Bologna ### Bachelor of Arts (BA) in Psychology Wellesley College ## Contact & Social - LinkedIn: https://linkedin.com/in/gabriellafreda --- Source: https://flows.cv/gabriellaf JSON Resume: https://flows.cv/gabriellaf/resume.json Last updated: 2026-04-13