# Gabriella Termont > Sr. Program/Project Manager | PSM I | Creative Ops | Process Implementation | Organizational Efficiency | XFN Leader Location: San Francisco, California, United States Profile: https://flows.cv/gabriellatermont Experienced program operations leader with over 10 years of expertise spanning project & program management, creative/design operations, and product marketing. Skilled in enhancing stakeholder & client satisfaction, elevating work quality, and achieving business goals through identifying and implementing operational efficiencies. Creative, strategic problem-solver with exceptional organizational skills. Open to freelance opportunities. ## Work Experience ### Sr. Project Manager @ FullStack Labs Jan 2024 – Present Account: MGM Resorts International (Hospitality Technology within Technology, Digital & Data organization) ### Sr. Project / Program Manager @ Gabriella Termont Jan 2019 – Present | San Francisco, California, United States Freelance / contract project and program management in brand strategy, creative/design, and product. ‣ Clients: Live Nation, MGM Resorts International, Uber, Uber Eats, WeWork, College Track, Nextdoor, Headspace, Gopuff, Dave, Condé Nast, Good Developments Group ‣ Agencies: Blurr Bureau, TwentyFirstCenturyBrand ### Sr. Project Manager / U.S. Accounts @ Blurr Bureau Jan 2023 – Jan 2023 ### Sr. Program Manager, Global Business @ Gopuff Jan 2022 – Jan 2023 Supported programs for the 4 Business Org teams (Business Development, Communications, Corporate Development and Gopuff Ads) under leadership of SVP, Business & Chief of Staff, SVP Business - Gopuff is the go-to CPG instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world. ### Sr. Program Manager, TDD (Technology, Digital & Data) @ MGM Resorts International Jan 2021 – Jan 2022 Managed the Trips and MarTech program portfolios within MGM’s Technology, Digital & Data COE, leading program efforts that ranged from product feature enhancements to enterprise product implementation. ‣ Led program management of ‘Trips’ consumer product portfolio through the MVP launch and UI redesign, achieving a 4% increase in app usage and 90% repeat rate. ‣ Improved cross-functional communication and production efficiency by revamping team’s Design, Research & Analytics processes & restructuring Figma/Zeplin repos. ‣ Built MarTech team & program foundation, launching Content Personalization proof of concept, Headless CMS Integration, and new DAM implementation. ‣ Established best-in-class documentation frameworks in Confluence & Jira. ‣ Managed development and improvement of Biweekly Product & Program Reviews for business executives across 5 COEs (TDD, Digital, Commercial, Gaming, and IT) to analyze priorities and impact. ‣ Operated at both a strategic and tactical level in partnership with business stakeholders in Digital, Commercial, Gaming, and IT. ### Sr. Program Manager, TDD (Technology, Digital & Data) @ Talent Space, Inc. Jan 2020 – Jan 2021 Account: MGM Resorts International - see above (Converted to Full-Time at MGM after 10 months) ### Program Management Lead @ TwentyFirstCenturyBrand Jan 2019 – Jan 2020 | San Francisco Bay Area ‣ Directed global program management operations for the brand strategy agency, ensuring team health, consistent workflows, and high-quality deliverables. ‣ Managed business & client operations (pricing & scoping, budgeting & profitability, resourcing & team management, project management, design ops) across 24 client projects, all surpassing profit margin goals and generating $4M+ gross revenue. ‣ Championed company-wide tool adoption for 10,000ft, Asana, and Salesforce, enhancing Leadership visibility and facilitating rapid agency growth. ‣ Built strong relationships with client teams and partners, overseeing resourcing and output of research/creative agencies, design freelancers, and vendors ‣ Created inaugural playbook on 'The Art of PMing,' establishing foundation for Program Management & Operations functions at 21CB. Clients included: Uber, Uber Eats, WeWork, College Track, Nextdoor, Headspace, Gopuff, Dave, Condé Nast & more ### Global Product Marketing Manager @ Breather Jan 2017 – Jan 2018 | San Francisco Bay Area ‣ Oversaw integrated consumer marketing activities for Breather's Brand, Product, and Commercialization efforts across all 10 markets. ‣ Partnered with Global Demand Team in 10 markets to create omni-channel go-to-market strategies for 3 new product lines during company B2B transition. ‣ Led tool and workflow implementation between Marketing (Growth & Design) & Product. ‣ Managed brand's first 3 Out-of-Home campaigns end-to-end, increasing web/mobile traffic by 67%. ‣ Established and managed Design Team intake & workload process, improving inter-departmental communication and reducing team's reactive work by 75%. ‣ Standardized product demos at scale, resulting in development of the first internal Conference & Event Toolkit. ### Marketing Manager, San Francisco @ Breather Jan 2015 – Jan 2017 | San Francisco Bay Area ‣ Worked with the Growth & Marketing teams and General Manager of SF to develop and deliver the local acquisition strategy and quarterly tactical plan. ‣ Created awareness about Breather in the local startup, professional, and creative communities. ‣ Developed and executed hyperlocal marketing initiatives, including in-building promotional campaigns, guerilla marketing activations, and partnerships with local brick and mortar businesses. ### Marketing Manager, Demand Generation @ VentureBeat Jan 2014 – Jan 2015 | San Francisco Bay Area Founded in 2006, VentureBeat is the leading source for news, events, groundbreaking research and perspective on technology innovation. All content and events provide deep context to help executives, entrepreneurs, and tech enthusiasts make smart decisions. VentureBeat aims to inform, connect and inspire. ### Marketing Associate @ VentureBeat Jan 2013 – Jan 2014 | San Francisco Bay Area ### Co-Founder, Web Developer, Artist, and Head of Design @ Latis Apparel Jan 2011 – Jan 2013 ‣ Oversaw and contributed to clothing brand designs. ‣ Created and maintained company website and online store. ### Consultant @ Blue Agave Research Group Jan 2012 – Jan 2013 | San Francisco, CA ‣ Responsible for strategy development, audience research, information design, and content ownership for the international consumer goods retailer. ‣ Integrates advanced features of PowerPoint, Excel, iSpring, and Photoshop to create dynamic visual aids and presentations. ### Local Marketing, Sales, & Business Development @ Plate Inc. Jan 2011 – Jan 2012 | San Francisco Bay Area Performed outreach and marketing objectives regarding tablet products to current and prospective clients through strong interpersonal communication, presentation and organizational skills. ### Marketing & Business Development Intern @ Cooliris Jan 2010 – Jan 2011 ‣ Assisted with evangelism and marketing initiatives on the Stanford University campus and nearby areas. ‣ Assisted with social media marketing via Facebook, Twitter, blogs, and email blasts. ‣ Completed grassroots outreach and aided with the development of new strategic partnerships for implementation of LiveShare and other products. ### Marketing Intern @ Loretto Academy Jan 2010 – Jan 2010 ‣ Assisted in development of marketing plan for 2010-2011 fiscal year. ‣ Updated website and annual College Handbook (written in 2005). ### Content Editor Intern @ QuestBridge Jan 2010 – Jan 2010 | Palo Alto, California Helped design layout and created/edited new content for the Quest Scholars Network website. ### Communications Intern @ Loretto Academy Jan 2009 – Jan 2009 Created new school website and updated the annual College Handbook I first wrote in 2005. ### Administrative Assistant @ Heritage Realty Group Jan 2009 – Jan 2009 | El Paso, TX Developed database of rental properties and assisted with clerical duties ### Communications Intern @ United States Public Service Academy Jan 2008 – Jan 2008 Compiled an extensive database of universities and foundations and initiated conversations with administrative personnel to advocate for the establishment of the institution. ## Education ### Bachelor of Arts in Urban Studies - Urban Education Stanford University ### High School Diploma Loretto Academy ### Google Project Management Certificate Coursera ## Contact & Social - LinkedIn: https://linkedin.com/in/gtermont --- Source: https://flows.cv/gabriellatermont JSON Resume: https://flows.cv/gabriellatermont/resume.json Last updated: 2026-03-25