Conducted data reconciliation across interagency records, improving reporting accuracy and transparency by 25%.

Streamlined recurring metric reports, reducing manual work by 35% while increasing consistency for leadership briefings.

Automated Excel trackers for multiple teams, decreasing task completion time by 30% and minimizing errors.

Provided light IT support and troubleshooting, boosting team productivity with minimal downtime.

Partnered with policy and IT teams to implement stronger data governance, reducing reporting discrepancies by 20%.

Optimized SQL queries and transformations to support real-time analytics across multiple programs.

Automated ingestion and cleaning of large datasets, reducing manual intervention by 40% and improving reliability.

Conducted integrity audits, identifying anomalies and reducing error rates by 20%.

Collaborated with analytics and compliance teams to ensure outputs aligned with city-wide standards.

Authored documentation and usage policies, improving team adoption by 30%.

Designed and tested custom outreach cadences via A/B testing, increasing prospect engagement by 18%.

Built and maintained dashboards in Salesforce and Gong to track KPIs, pipeline health, and outreach effectiveness.

Streamlined reporting processes, reducing manual analysis by 35% and enabling faster decision-making.

Managed personal Salesforce pipeline while sourcing and qualifying potential clients, consistently meeting or exceeding quotas.