Led mission-critical projects at Shopify Logistics (Shopify acquired Deliverr). I helped several product and engineering leaders meet their delivery goals.

• Started the API Platform team, where I created the API Sandbox and mock warehouse management system to enable developers test APIs without moving physical goods. API was used by Shopify Logistics' largest merchants and generated $130M in annualized revenue.

• Built integration between the Deliverr Fulfillment Network and the Shop Promise platform to enable fast delivery badges at checkout, increasing fast delivery order volume by 380% and boosting purchase conversion by 25%.

• Operationalized alarms and improved the on-call process by adding events throughout critical code paths and building metric filters connected to our emergency response systems, reducing the production incident response SLA misses from 20% to 3%.

Deliverr empowers online businesses with a full suite of logistics solutions such as freight, fulfillment, and returns.

Developed application backends using distributed message queues, relational databases, key value stores, distributed caches, and serverless architectures.

• Improved the peak performance of external integrations by clearing high-traffic bottlenecks

• Delivered features that reduced claims and increased customer revenue, with 100% adoption

• Empowered sales and support teams with no-code tools making them hyper-productive