AI-Driven Contact Center Platform for Healthcare

• Led development of major features of our AI-powered contact center platform, helping increase automation rate by double digits.

• Spearheaded system optimizations that scaled the platform and enhanced reliability and performance.

Combatting Disinformation with AI Solutions

• Designed and deployed an LLM prototype in less than a month, helping secure funding and accelerate the company’s AI roadmap.

• Spearheaded scalability initiatives, achieving major increases in network visualization speed and reliability for real-time disinformation detection.