# Gail Thynes > Principal Product Designer @ Microsoft | Designing the future with Generative AI Location: Seattle, Washington, United States Profile: https://flows.cv/gailthynes ## Work Experience ### Principal Product Designer @ Microsoft Jan 2024 – Present | Seattle, Washington, United States Driving horizontal effort to align Copilot across our admin centers in Security, Azure, and M365. ### Principal Product Designer @ Microsoft Jan 2023 – Present | Seattle, Washington, United States Leading Generative AI design investments for Entra, our Identity and Access Management product. ### Senior Designer @ Microsoft Jan 2020 – Jan 2023 | Redmond, Wa Working on integrating Artificial Intelligence into Identity and Access Management tools for IT Admins and Developers. ### UX Designer II @ Microsoft Jan 2018 – Jan 2020 ### UX Designer @ Microsoft Jan 2016 – Jan 2018 | Redmond, WA Currently working on the Identity Team designing admin experiences for Azure Active Directory's Privileged Identity Management, Governance, Role Based Access Control, and Privacy self management. ### Instructor @ University of Washington Human Centered Design & Engineering Jan 2022 – Jan 2022 | Seattle, Washington, United States ### Design Mentor and Affiliate @ Legal Design Lab at Stanford University's d.School Jan 2015 – Jan 2016 | Palo Alto, CA ### Jr. UX Designer @ The Experience Group, LLC Jan 2015 – Jan 2015 My primary responsibility was to apply a user-centered approach in concepting and crafting design solutions that met both user needs and product strategy. This meant bringing ideas from sketches and wireframes to prototypes and finalized visual designs for our clients. I collaborated with the team to plan and conduct user research sessions to get qualitative and quantitative feedback. I communicated research findings, including synthesizing them into workable design requirements. I participated in brainstorm sessions with the rest of the UX team, and product owners to come up with design concepts and new business strategies. I designed highly functional interactive wireframes and prototypes for websites, based on the results of usability testing and customer feedback. ### Swellness - Directed Research Group @ University of Washington Jan 2013 – Jan 2014 | University of Washington Technology can be used to help people achieve their long-term health and wellness goals. I participated in a year-long research study with Sean Munson and Christina Chung to understand how goal setting theory. We are using online games to understand how goal setting can encourage success in achieving their health and fitness goals. My role included: * researching open-source games for study * designing the game interface * usability testing of game design * recruiting users for study * facilitating user test sessions ### Brand Manager - Denim & Supply @ Ralph Lauren Jan 2011 – Jan 2012 | Seattle, WA Merchandising representative for iconic and internationally recognized brand. Participated in nationwide launch and execution of the newest brand concept in the world of Ralph Lauren - Denim & Supply - within Macy's’ department stores. Territory included 25 shops in Washington, Oregon, Idaho, and Colorado for both Men’s and Women’s divisions. Acted as brand ambassador and daily point of contact while driving annual territory sales of $2.5M. Ensured proper product presentation, conducted seasonal training in all locations, and managed five selling specialists in three states. * Managed and executed all 25 shop installations in four states over an eight week period. ### Retail Coordinator - Calvin Klein Underwear @ Warnaco Jan 2009 – Jan 2011 Merchandising representative for designer intimate apparel. Territory included 11 Macy’s and Nordstrom stores in Washington and Oregon, with sales exceeding $3.5 million annually. Ensured proper product presentation and launch execution for men’s and women’s divisions. Trained and managed three selling specialists. Created and implemented brand strategy seminars for store management, sales associates, and merchandising team and presented product knowledge at multi-brand Vendor Fairs. * Recognized Performance Excellence by CKU Senior Management for 2 consecutive years. * Received Award for achieving the highest increase in sales during the 2009 Mens Holiday Season * Created innovative communication strategies with Retail Partners to improve team effectiveness. ### Lead Coordinator-Calvin Klein Jeans @ Warnaco Inc. Jan 2005 – Jan 2009 Executed visual merchandising directives for Young Men’s, Missy, and Juniors divisions in 21 stores and three states: Washington, Oregon and Idaho. Created and implemented brand strategy seminars for store management, sales associates and merchandising teams. Built effective working relationships with management and sales staff to mitigate challenges and promote sales growth. Performed inventory and location productivity reports including diagrammatic, square-foot and written analyses. Collaborated with buyers, store management, and the senior sales team in executing corporate initiatives at Macy’s, Nordstrom, Costco and other independent retailers. Managed and reported annual and monthly budgets. * Achieved the highest increase in sales during the 2007-2008 seasons. * Received Calvin Klein Jeans executives’ 2008 Coordinator of the Year award. * Created and developed a successful incentive-based Selling Specialist program. * Created an in-store Product Information Manual to promote standardization and to ensure the achievement of our defined sales objectives. Accepted recognition for the manual’s national implementation. ### Lead Coordinator @ Warnaco, Inc-Calvin Klein Underwear Jan 2002 – Jan 2005 Executed visual merchandising direction in the high-profile Los Angeles marketplace. Completed annual training in New York headquarters on brand aesthetic, new product launches and merchandising standards. Trained retail sales associates on Calvin Klein products, standards and selling strategies. Consulted with retail management to promote visual merchandising initiatives and to ensure compliance with standards. Tracked sales and market trends. Accurately and reliably reported account information to regional management. ## Education ### Futures Studies and Speculative Design Certificate in Futures Studies and Speculative Design Certificate The New School Jan 2024 – Jan 2025 ### Bachelor of Science (BS) in Human-Centered Design & Engineering - HCI University of Washington Jan 2013 – Jan 2015 ### Computer Programming Certificate in Computer Programming/Programmer, General Seattle Central College Jan 2012 – Jan 2013 ### AAS in Photography Whatcom Community College Jan 1993 – Jan 1994 ## Contact & Social - LinkedIn: https://linkedin.com/in/gail-thynes-80a7ba4 - Portfolio: http://www.gailthynes.com/ - Portfolio: http://www.gailthynes.com/prototyping --- Source: https://flows.cv/gailthynes JSON Resume: https://flows.cv/gailthynes/resume.json Last updated: 2026-03-30