# GALIB MUKTASIN > AI & Software Engineer & ex Business Technology Consultant Intern @TIQC | Founder of GR-iV | Gamma Beta Phi Honors Society Member | Build Project 2025 Fellow Location: New York, New York, United States Profile: https://flows.cv/galib Driven by a profound curiosity and a boundless passion for innovation, I've dedicated my academic and professional journey to mastering the intersection of technology, business, and the liberal arts. With a major in Computer Science and an Honors minor in Business and Liberal Arts from Queens College, City University of New York, my educational path has been anything but linear. I am committed to the lifelong pursuit of knowledge, self-teaching in Philosophy, Geo-Politics, Human Nature & Behavior, and History, aiming to embody the versatile genius of Leonardo da Vinci in the 21st century. Beyond the realm of technology and entrepreneurship, my academic background in Chemistry, Physics, and Biology, nurtured during my time at Navy Anchorage School and Air Force College, has endowed me with a comprehensive understanding of the natural sciences, further enriching my multifaceted approach to problem-solving and innovation. I am on a relentless quest to not only disrupt industries with groundbreaking solutions but to also imbue my work with a deeper understanding of the human condition and the world we inhabit. In channeling the spirit of Renaissance thinkers, my goal is to bridge disparate fields, fostering a synthesis of ideas that propel us forward in ways previously unimagined. Let's connect and explore the infinite possibilities that lie at the confluence of technology, art, and human insight. ## Work Experience ### AI & Software Engineer @ Tech Incubator at Queens College (TIQC) Jan 2025 – Present - Built the foundation for an AI Agent system, integrating prompt engineering and NLP. - Developed a database for computers and keys with visualization tools. - Ensured AI scalability, efficiency, and ethical implementation. - Troubleshot and fixed IT issues while collaborating with engineers to optimize AI solutions. ### Business Technology Consultant @ Tech Incubator at Queens College (TIQC) Jan 2024 – Jan 2025 | Queens, New York, United States - Supporting entrepreneurs and small business owners through strategic guidance and innovative solutions - Advising on product development and branding alignment to enhance market positioning - Collaborating on initiatives aimed at addressing technical and operational challenges for startups - Leveraging technology and business insights to drive impactful results and growth ### Founder/CEO @ GR-iV Jan 2023 – Present | Queens, New York, United States • Spearheaded the ideation and design phase of the startup, leading to the innovative concept of CyberCloak, resulting in versatile product lines tailored for consumer markets, public safety, and military applications • Crafted the first CyberCloak prototype, following engineer guidelines to balance technical specs with design aesthetics for market readiness • Conducted comprehensive competitive market research using GT-Metrix and SEMrush tools, performing a detailed SWOT analysis to identify strategic opportunities and threats within the techwear industry • Crafted the GR-iV e-commerce strategy and Shopify site, prioritizing intuitive design and SEO optimization in anticipation of the brand's official launch ### Customer & Technical Support Specialist @ Amoco Bp Jan 2020 – Jan 2026 | Woodside, NY - Assisted customers by providing information and resolving their complaints in an empathic way, leading to 15% higher sales than other team members - Diagnose and resolve technical issues across various systems including the Topaz machine, Verifone Commander system, Veeder Root system, Payment system, Gas dispensing pumps and printer machines - Received payment by credit cards and an average of $4,000 in cash daily - Updated prices on merchandise in-store and in the company database weekly - Calculated total payments received daily and reconciled them with total sales in the computer system ### Campus Tour Guide @ Queens College Cuny Explorers Jan 2022 – Jan 2023 | Flushing, NY • Conducted interactive remote campus tours for middle school and high school students • Provided age-appropriate information about the college, encourage questions from the group, and provide informative answers • Worked with the Campus Coordinator and other key staff to ensure all tours run efficiently ### Home Health Aide @ Marks Home Care Agency Jan 2021 – Jan 2023 | Queens, New York, United States • Followed detailed care plans, ensuring precise medication administration and health monitoring. • Utilized digital health records to document patient progress, facilitating effective care adjustments. • Fostered emotional well-being by engaging in meaningful conversations and social activities. • Coordinated healthcare logistics, scheduling appointments and providing transportation. • Kept accurate health logs, using technology to share updates with healthcare professionals. • Built trust through consistent, compassionate communication with patients and families. ### Marketing Intern @ Dignity of Children Jan 2022 – Jan 2022 | Bronx, New York, United States • Created content like animation videos, promotional videos, advertisements, and posters for brand promotion • Transferred existing campaign from Keap to Mailchimp • Increased Twitter audience by 24% in 4 weeks • Practical “hands-on” experience in segmented email campaign development and social media management leading to 16% increase in sales • Analyzed and gave feedback to improve the existing learning module system ## Education ### Bachelor's degree in Major- Computer Science | Honors Minor- Business & Liberal Arts Queens College Jan 2022 – Jan 2025 ### Associate's degree in Computer Science LaGuardia Community College Jan 2019 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/galib-muktasin --- Source: https://flows.cv/galib JSON Resume: https://flows.cv/galib/resume.json Last updated: 2026-04-01