Experience
2024 — Now
2024 — Now
⦁ Hands-on experience in Azure and AWS infrastructure provisioning
⦁ Worked with AKS and EKS for container orchestration and application management
⦁ Built and maintained CI/CD pipelines to automate build and deployment processes
⦁ Managed application deployments across multiple environments
⦁ Provided production support for multiple applications, including monitoring and issue resolution
⦁ Assisted in troubleshooting, incident handling, and ensuring application stability
⦁ Collaborated with cross-functional teams to support reliable and scalable cloud operations
⦁ Continuously learning and implementing DevOps and cloud best practices
2024 — 2024
2024 — 2024
• Provisioned and managed cloud resources on AWS, including EC2 instances and S3 buckets.
• Collaborating with users to resolve project-related issues, ensuring effective communication and timely solutions to maintain project continuity and meet objectives.
• Handled incidents, service requests, and change requests, adhering to strict SLA timelines.
• Providing on-call support to teams and clients, with a focus on delivering excellent customer service and maintaining high satisfaction for weekly activities.
• Collaborated with development and operations teams to support infrastructure deployment and updates.
• Documented configurations, processes, and standard operating procedures for infrastructure management.
• Stayed current with the latest updates in cloud technology to optimize processes.
2020 — 2022
2020 — 2022
• Managed infrastructure comprising 2,300 servers across VMware ESX 5.1 & 6.5 and physical servers in US/UK data centers.
• Migrated servers from VMware 4.1 to 5.1, including V2V and P2V migrations using VMware vCenter Converter Standalone.
• Extensively utilized VMware Update Manager for host upgrades and patching.
• Deployed and cloned virtual servers and created vSwitches and port groups for various environments.
• Executed patching activities using HCL BigFix and Ivanti weekly.
• Provided L2-level server support, troubleshooting complex issues at the Windows level.
• Conducted proactive hardware maintenance for physical servers and ESXi hosts.
• Handled server migrations, decommissioning old servers after data transfer.
• Monitored and troubleshot Symantec Veritas and MS Clusters.
• Managed AD, DNS, DHCP, and Symantec Endpoint Protection Manager.
• Provided on-call support for P1 (Sev1) and P2 (Sev2) incidents, producing various reports including patch status, server health, and disk remediation.
• Leveraged Microsoft Azure to provision and manage Azure App Services, Virtual Machines, Blob Storage, and Azure Functions.
• Used Azure Resource Manager (ARM) templates for Infrastructure as Code (IaC) deployments, improving efficiency and reducing errors.
• Managed Azure security features such as RBAC and NSGs, optimizing performance through Azure Monitor and Application Insights.
• Contributed to multi-cloud integrations and ensured compliance with security standards across cloud resources.
Education
Southern Arkansas University
Master's degree
Jawaharlal Nehru Technological University, Kakinada