Building comprehensive support ecosystem for Amazon Advertising including enabling live support advertisers with associates, automated resolution with LLM-powered chatbots and providing contextual assistance for Amazon Advertisers. Led evolution from live support interfaces to automated resolution of advertiser issues, serving 1M+ advertisers and 300+ internal associates.

Supply Chain Management platform providing an integrated solution combining ERPs, inventory management, shipping, and purchase orders to track products through their entire supply chain lifecycle. The system helps companies manage complex supply chains with real-time visibility and AI predictive insights across their entire inventory ecosystem.

Open-source Electron-based API testing utility supporting REST, GraphQL, gRPC & WebSocket protocols, offering a native desktop experience across Mac, Windows, and Linux platforms.