# Gautam Karnik > Principal User Experience Designer | Design Thinking Advocate, UX Expert | Healthcare/ Enterprise/ Education/ Retail/ Finance Location: San Jose, California, United States Profile: https://flows.cv/gautamkarnik I have successfully used UX domain expertise, solution strategy and business acumen to deliver quality products over two decades. I have strong experience as a UX generalist in User Research, Interaction Design and Visual Design. Besides solving business and user problems in my current role, I evangelise UX in the company, train teams for Design Thinking and craft new offerings for the UX practice. I play the roles of a team player, UX leader, a trainer and a business hunter. My experience through my current and past work spans the spectrum of User research activities, Design Systems, Interaction design, Usability testing, Visual design, and Design-Development audits. Past experience includes B2B, and B2C products through Healthcare, Finance, Retail, Telecom, and Education domains amongst others. I am learning continually about how Generative AI can help augment core UX methodologies in research and design phases. ## Work Experience ### Principal, User Experience @ Persistent Systems Jan 2013 – Present | San Francisco Bay Area Leading many large projects across domains; Conducted org wide trainings on Design Thinking; Supporting presales and new offerings ### Vice President, Product Development @ Nexus Development Center Pvt. Ltd. Jan 2012 – Jan 2013 | Pune, India Created 2.0 of an Electronic Medical Records product targeted for the clinics of US markets in the ObamaCare phase ### Sr. User Experience Architect @ Infosys Jan 2009 – Jan 2012 | Pune, India Led many large projects across domains; Managed UX practice resource allocations; Part of UX trainers in org; Supported presales ### Sr. Consultant (User Research Lead) @ Capgemini Jan 2007 – Jan 2009 | Pune, India Conducted extensive research activities as part of HSBC UX team; Worked directly with HSBC UX head to plan and conduct usability studies ### Design Director @ Design Incubator Research & Development Labs Jan 2006 – Jan 2007 | Mumbai, India Helped build the UX team for the startup design agency; Laid UX delivery templates; Led many government department projects ### Visual Design Specialist @ Human Factors International Jan 2004 – Jan 2005 | Mumbai, India Primarily worked with UX practitioners to create visual design; Part of UX research after certification in usability analysis. ## Education ### Master of Design Indian Institute of Technology, Bombay Jan 2002 – Jan 2004 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/gautamkarnik --- Source: https://flows.cv/gautamkarnik JSON Resume: https://flows.cv/gautamkarnik/resume.json Last updated: 2026-04-07