Oversaw 20 student employees.

Mentored student consultants in troubleshooting and customer service.

Strengthened training courses to emphasize our role in the community and the importance of all three levels of consultant.

Led orientation trainings for new consultants.

Available on call to assist consultants when needed.

Resolved tech issues on MacOS and Windows in person, over the phone, and via e-mail.

Collaborated with other consultants to fix clients' issues efficiently.

Sought to turn clients' bad experiences into fun ones.

Collaborated with two other interns in the development of a prototype navigation system intended for drones.

Worked as a team to design an intuitive interface for directing drone pilots to preselected locations.

Learned how to use the ZED stereo camera SDK to assist with navigation.