Established multiple automated communication channels on GCP, in which app users capture, record, and share stories on a regular basis, bridging the existing knowledge gap between customers and health providers.

Collaborated with engineers on visualizing complex data, aligned design standards, and completed user analysis, testing and iterative design, thereby assisting doctors to make cognitively efficient decisions.

Improved retention rate through resolving premature suspension problem.

Launched the product in App store and initiated 0-1 design system.

Resolved the problem of user inactivity after initial launch by leading design sessions and redesigning interaction modules on multiple devices.

Generated high-quality, original MC creation on posts thread, achieved interactive features conversion, improving user engagement rate.

Worked with engineers and PM using Agile Methodology to craft wireframes, code website page using HTML, CSS, and React.js, performed usability testing and remodification to realize web-based test playing.

Achieved high test play conversion rate and raised click-up rate.