# Gerasimos Copoulos > NLP and AI-focused Software Engineer Location: Franklin Square, New York, United States Profile: https://flows.cv/gerasimos Vassar 2022 Software Engineer II at Amelia, a SoundHound company ## Work Experience ### Software Engineer II, NLP @ SoundHound AI Jan 2024 – Present ### Natural Language Processing Engineer @ Amelia Jan 2023 – Present | New York, New York, United States Related skills: Java, LLMs, NLP, RAG, Python, Azure, Docker, IntelliJ • Developed Amelia, a full-stack AI-driven automation software, utilizing the Spring framework in Java to enhance system efficiency and streamline workflows. • Contributed significantly to the development and maintenance of Amelia’s RAG (Retrieval-Augmented Generation) solution, Amelia Answers, by integrating an external Python-based LangChain service for enhanced performance and functionality. • Owned the creation and maintenance of the CQA (dynamic clarifying questions) portion of Amelia Answers, including all prompt engineering. • Fine-tuned Phi-3 and Llama-3 models, including synthetic data generation and training, for intent and entity extraction, to achieve 98% performance on internal entity and intent classification datasets. • Built and maintained a Python service that returns tabular data in conversational format using LLMs, optimizing user request fulfillment through advanced prompt engineering. • Built and deployed a MS365 CoPilot message extension plugin in Typescript to integrate Amelia into MS365 CoPilot. ### Software Specialist @ Nassau County Board of Elections Jan 2022 – Jan 2022 | Mineola, NY ## Education ### Vassar College ## Contact & Social - LinkedIn: https://linkedin.com/in/gerasimos-copoulos-1b0a72245 - Portfolio: https://GCopoulos.dev --- Source: https://flows.cv/gerasimos JSON Resume: https://flows.cv/gerasimos/resume.json Last updated: 2026-04-13