Led end-to-end research and design for MacOS and iOS eLearning platforms, driving successful delivery, while leveraging agile methodologies to optimize UI designs, resulting in increased conversion rates. Orchestrated visual designs, including style guides, wireframes, and high fidelity prototypes, securing stakeholder approval and funding.

Collaborated cross-functionally with product, research, content, and compliance teams to successfully bring Schwab's retirement products to mobile platforms. Developed user-centric solutions that significantly reduced customer emails and improved user retention.

Worked along side Quality Assurance team to identify and fix bugs based off feedback from users gathered through quantitative research. Cross-functionally collaborate with numerous product teams to reiterate and build company's product and features. Monitor and reporting user feedback after feature launch.