User Research activities, integrating users into design and testing process (discovery sessions, interviews, usability tests, surveys, and unmoderated tests).
UX flows, wireframes, designing A/B tests - all driven by data and customer insights.
Content design activities, focusing on communication with patients.
User Research (UXR) activities and UX design (wireframing and prototyping with Figma) for web and mobile applications, creation and maintenance of project Design Systems in collaboration with the rest of the team (workflows study and optimization from design to delivery).
Data analysis for validation and improvement of UX on implemented interfaces (Hotjar + Google Analytics Events, A/B testing).
A11Y validations on designed interfaces and implementation.
Trainer for internal courses on Design Systems and agile methodologies.
User flow analysis, UX design, and interaction study for the Cloud services management application. Responsible for the UI infrastructure and interface development (React + Styled Components).
