For a year, I was a nomad under the same manager but traveling from one team to another to provide assistance to achieve milestones, reach early access, and complete various tasks. Wanting to grow more, I switched managers and found a home in the customer experience team where I played a major role in writing unit tests to push the code base test coverage to 80%. During my time on the team, I had also:

● Completed a quarters-long project to offboard users in a workspace from beginning to end by:

○ Shadowing the tech-lead architecting the GraphQL schema

○ Using Backbone, CoffeeScript, RESTful API, Pug, and React to offboard users in the legacy dashboard

○ Cross-functionally collaborated with product managers, designers, and backend engineers to single-handedly manage the front-end delivery deadline

● Implemented security measures to entirely eliminate a threat of domain hijacking by patching a loophole in a domain ownership verification workflow and entirely rotating CircleCI secrets after a large-scale breach

● Rebuilt the customer’s legacy dashboard UI to maintain consistency (parity) with the new application which reduced customer frustration of traversing between the two sites

● Identified and removed 75% of existing customer rerouting bugs in the legacy and new dashboard to smooth out page transitions

I took part in a cross-functional team where I aided the team to kick-start the UI for the project. While on the team,  I:

● Created reusable modular components in React, Javascript, HTML, and CSS to be utilized in both the step wizard and the configuration settings

● Partnered with backend engineers to implement GraphQL API to allow customers to automate visual regression testing and automatically detect and apply updates for CMS, theme, and extensions on their sites which saves customers 50 hours a month

● Manual end to end regression testing, ensuring all functions and data of a proprietary excel add-in and web application for international and domestic markets are operating and flowing down stream properly

● Validating feature and defect cards in pre-production environments and for production/live web app’s post deployment validation

● Documenting and reporting bugs and issues using Confluence

● Creating test plans and cases for functional defects found in the applications in JIRA

● Participating in the DevOps model to analyze business users' ServiceNow tickets and working with various services' and Tier 1 support teams to provide technical assistance

● Wrote, tested, and debugged end to end automation scripts using eggPlant software

● Executed end to end black box testing regression testing daily, ensuring all functions of PETE Client application in international and domestic markets were operating effectively and efficiently

● Documented and reported bugs, errors and issues in the PETE client

● Organized stories on JIRA in Confluence page, allowing all members to see results of each iteration