# Gloria W. > Senior Software Engineer | Affiliated Contributor at the Center for Law, Tech, and Social Good, USF Location: Millbrae, California, United States Profile: https://flows.cv/gloriaw Product-oriented technologist with experience driving metrics, building mission-critical systems, and leading cross-functional execution across engineering, product, legal, and sales; a self-taught software engineer who contributed to Bitcoin Core, built policy-aligned platforms serving 43M+ users, and designed mental health risk detection systems serving 600K+ users. Combines unique incident-response experience from both software escalations and crisis hotline counseling, bringing analytical rigor, empathy, and steady judgment to safety-critical, high-scale systems. Native Mandarin speaker with multicultural experience. ## Work Experience ### Senior Software Engineer @ Adobe Jan 2024 – Present | San Francisco Bay Area ### Affiliated Contributor @ University of San Francisco School of Law Jan 2024 – Present USF’s Center for Law, Tech, and Social Good is an academic center and training ground for the next generation of lawyers, lawmakers and policy-enforcers to think about technology, society, and the law in a balanced way. The Center focuses on preparing technologically skilled lawyers and government leaders to uphold equity and integrity in our digital society. By offering innovative education, conducting rigorous research, and engaging in collaborative projects, we address key legal challenges of the digital era. ### Solutions Engineer @ LaunchDarkly Jan 2022 – Jan 2024 - Implement features for custom demos and product variants tailored to client needs. - Technical discovery sessions, translating customer needs into actionable engineering tasks and feature requests. - Evangelize and advise customers on the importance and different uses of feature flags and how to administer them. - Conducted custom demos, POV workshops, and troubleshooting sessions, successfully guiding 80+ customers in the application of feature flag solutions ### Senior Software Engineer @ Modern Health Jan 2022 – Jan 2022 | San Francisco Bay Area ### Software Engineer @ Modern Health Jan 2021 – Jan 2022 | San Francisco Bay Area Modern Health is the comprehensive mental health and wellness platform that empowers employers to lead the charge in increasing accessibility of mental health services for all. Ran enablement sessions for Sales and CS teams to on upcoming feature launches Served as the lead engineer successfully implementing a clinical measurement service that significantly improved tracking of recovery outcomes Led a team of 20+ backend engineers to create Code Review standards adopted across teams Initiated an improvement of code deployment process that increased release frequency by 50% Spearheaded a team of three engineers to design and execute a care triage system, effectively matching clients to suitable therapy based on comprehensive clinical assessment data ### Software Engineer @ BitGo Jan 2019 – Jan 2021 | Palo Alto, California, United States Supported multiple POVs through offering technical guidance and troubleshooting sessions Met with clients to understand product feature requirements and execute efficient troubleshooting Designed and developed features for Bitcoin, Bitcoin-Cash and Bitcoin-SV wallet recovery using JavaScript, Mongo, and NodeJS; responsible for the withdrawal of every BitGo customer’s crypto fund Saved 120K/year by leading a team of 10 engineering and product managers to ideate and implement a system to communicate and prioritize bugs, reduce distractions, and determine priority and SLAs Reduced support issue resolution time by 20% and total volume of high-priority issues by 75% by establishing a triage framework for aligning sprint goals and focusing engineering efforts ### Software Engineer @ Bitcoin Jan 2020 – Jan 2020 - Contributed to bitcoin core: https://github.com/bitcoin/bitcoin/pulls?q=is%3Apr+is%3Aclosed+author%3Aglowang - Invited to Chaincode Lab's workshop (cancelled due to covid-19). ### MOOC Instructor @ edX Jan 2017 – Jan 2019 - Lead weekly student learning sections - Co-taught a course with 290,000+ students enrolled: https://www.edx.org/professional-certificate/uc-berkeleyx-blockchain-fundamentals - Facilitated an interactive workshop at Draper U ### Management Consulting Intern @ Simon-Kucher & Partners Jan 2018 – Jan 2018 | San Francisco Bay Area ### Summer Intern @ Bain & Company Jan 2017 – Jan 2017 | Beijing City, China ### Growth and Product Intern @ Kamcord Jan 2016 – Jan 2017 | San Francisco Bay Area ### Research Intern @ East-West Center (EWC) Jan 2016 – Jan 2016 | Honolulu ## Education ### Bachelor's degree University of California, Berkeley ### Master's degree in Information Technology Trine University ### Mills High School ### Interpretation & Translation Middlebury Institute of International Studies at Monterey ### Middle School Diploma High School Affiliated to Bejing Institute of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/glowang --- Source: https://flows.cv/gloriaw JSON Resume: https://flows.cv/gloriaw/resume.json Last updated: 2026-04-01