# Gokhan Ozer > Principal Software Engineer at Wheels Up Location: Pleasanton, California, United States Profile: https://flows.cv/gokhan Customer focused, result oriented, highly motivated software engineer with 10+ years of software development experience. Specialties/Programming Languages/Technologies: Java, Python, C#, C/C++, JS, Angular, React, HTML, XML, UML Languages: English, German, Turkish ## Work Experience ### Principal Software Development Engineer @ Wheels Up Jan 2023 – Present - Spearheaded the formation of the Data Science Engineering team as the sole member. Conducted comprehensive interviews, maintaining a high standard for engineering talent, resulting in the successful hiring of four skilled engineers. - Leading the Data Science Engineering team, providing strategic guidance and mentorship to foster teammember’s professional growth. Proactively removing obstacles and assigning tasks based on individual strengths; ensuring the team's seamless workflow and productivity. - Cultivating a culture of continuous learning by facilitating knowledge-sharing sessions and offering constructive feedback. Collaborating with cross-functional teams; driving project success and aligning team efforts with organizational goals. - Redesigned the optimization engine systems, ensuring reliability, scalability, and cost-effectiveness. - Containerized and streamlined existing applications and amalgamated services(if applicable) to enhance efficiency. Optimized deployment processes through CI/CD. - Transformed disparate optimization services into four cohesive optimization engine software systems owned by my team. - Established robust monitoring systems, incorporating DataDog logs, dashboards, metrics, and alerts(monitors) for the optimization software systems. - Achieved remarkable results, reducing reported bug count to less than one per week and increasing SLA uptime and availability to over 99.5%. ### Software Engineer @ Magic Eden Jan 2022 – Jan 2023 | San Francisco Bay Area - As a nascent startup, Magic Eden had yet to formalize hierarchical distinctions within its titles. Magic Eden became a standout startup in the dynamic blockchain sector and swiftly ascended to unicorn status, achieving a remarkable valuation of $1.6 billion in a mere 9 months. Renowned as a premier platform in the NFT marketplace, Magic Eden operates on popular blockchains such as Solana, Ethereum, and Polygon, solidifying its status as a go-to destination for digital asset transactions. - Privileged to be part of the highly skilled ME engineering team; started as a part-time employee and then switched to full-time role in October 2022. - Worked on smart contracts for Ethereum, Polygon, and Solana, integrating frontend/backend/CLI applications with smart contracts and NFT protocols that achieved million-dollar volumes with the most releases. - Automated NFT collection drops on the Ethereum blockchain, replacing a manual process. This not only reduced the risk of human errors but also significantly saved time and effort during release processes. - Implemented enhanced security measures for NFT collection drop automations by seamlessly integrating Amazon Key Management Service. This integration ensures the confidentiality of private keys, bolstering the overall security of the system. ### Senior Software Engineer @ Netflix Jan 2013 – Jan 2022 | Los Gatos - Developed/Owned backend services in Netflix streaming pipeline, which are crucial for the main product in the company. Ensured scalable, high-performing, fail-safe, resilient, uninterrupted service worldwide for 200+ millions of customers [RENO published on the Netflix Technology Blog]. - Improved the product by following AB-test and explore-exploit paradigms, which resulted in consistently increasing use of the services over the years. - Tech Lead for various internal business intelligence tools which became crucial for critical business decisions. Designed and delivered full stack technical solutions(frontend as well as backend applications) which have hundreds of daily users to track performance metrics of the machine learning models, monitoring the selection of personalized assets, and viewing the criteria set for the title health in pre-launch phase. ### Senior Software Quality Assurance Engineer @ Big Fish Games Jan 2010 – Jan 2013 - Worked on the Game Manager, a customer facing software client, which manages digital rights and supports catalog exploration and purchases for the end users. It is one of the most important products of the company used by millions of users worldwide every day. - Turned Game Manager into an advertising platform which created millions of dollars extra revenue. - Enabled in-app-purchases for the company by implementing a framework, which can be mounted into games. It created millions of dollars extra revenue from the sales of the virtual items. - Sole owner of internal tools used by 20+ employees for the digital restriction management and the automated release of the game assets (images and movies for the web site, game execution files, etc.). - Owned the release process of the Game Manager and ensured that the Game Manager was delivered to the millions of customers smoothly. ### Software Development Engineer in Test @ Microsoft Jan 2007 – Jan 2010 - Worked on Visual Studio Team System – Architecture Tools 2008 and 2010 development, testing UML Designers in an agile team within 50-engineer Product Unit, following 4-6 week sprints. - Owned creation of testing strategies aiming to fulfill customer expectations; ensured high quality product by writing test plans and implementing test automation (including test framework, unit, functional, integration, and stress/performance tests) in C#. - Helped with product bug fixing, fixed several product bugs for two sprints. - Owned memory testing in the entire product unit in VSTS 2010 development; identified and helped resolve all of the issues causing memory leaks and more then 15 memory related product crashes. - As memory testing owner in the product unit, debugged product and test issues by using tools including VS, WinDbg, .Net Profiler, PerfMon. Also implemented own memory monitoring tool for memory testing, used by the product unit to track virtual/private/committed memory and GDI count of the product. ### Teaching Assistant @ University of Houston Jan 2005 – Jan 2007 Implemented a web frontier and database in PHP/MySql for the software library of the computer science department. Significantly simplified the process of software reservation and scheduling of check-outs. Lectured two semesters' practical courses of Digital Logic Design and Computer Graphics to undergraduate students. ### Intern @ Arcelik Company Jan 2002 – Jan 2002 Arcelik Company is Europe's one of the leading household appliances companies in LCD TV and air conditioner market. It belongs to Koc Holding, Turkey's largest industrial group with revenue of $43B in 2008. Implemented a web frontier and database in PHP/MySql for handling quality standards information. This application dramatically increased the efficiency of handling quality standards. Before this application, all communication with employees and data related to quality standards were paper based. ### Intern @ Beko Electronics Jan 2001 – Jan 2001 Beko Electronics is one of the largest appliance manufacturers in Europe in refrigeration, laundry, dishwashers and cookers market. It also belongs to Koc Holding, Turkey's largest industrial group with revenue of $43B in 2008 Designed and implemented a graphical interface tool in VB which detects and displays the connection status of external servers. Before the tool, connection status info was gathered by an operator checking the connection for each machine one by one. ## Education ### M.S in Computer Science University of Houston ### Informatics Technical University of Munich ### B.S in Computer Engineering Istanbul Technical University ### Istanbul Erkek Lisesi ## Contact & Social - LinkedIn: https://linkedin.com/in/ozergokhan --- Source: https://flows.cv/gokhan JSON Resume: https://flows.cv/gokhan/resume.json Last updated: 2026-04-12