• Manage and mentor a small IT team, overseeing daily IT operations and ensuring smooth execution of tasks.

• Lead the integration of Active Directory with Google Workspace, maintaining security and operational efficiency across the organization.

• Automate onboarding and offboarding processes by creating scripts using Bash, PowerShell, and Python, improving efficiency and accuracy in user management.

• Oversee the maintenance of RMM and MDM server connections with employee laptops, ensuring secure and reliable device management.

• Implement and monitor security policies across all devices, ensuring compliance with organizational standards.

• Manage FortiGate firewall configurations, including the separation of VLANs for enhanced security.

• Lead the setup and management of 2FA for VPN users located outside the U.S., enhancing remote access security.

• Handle ticket escalation and ensure prioritization of technical issues based on business impact.

• Provide oversight for Azure AD user management and administration, driving identity and access management.

• Coordinate with departments to assess IT needs and deliver tailored solutions that align with organizational goals.

• Sole IT administrator responsible for managing and supporting all IT infrastructure across the organization.

• Integrated Active Directory with Google Workspace, ensuring seamless synchronization and access control for all users.

• Automated the onboarding and offboarding of users by developing custom scripts using Bash, PowerShell, and Python.

• Maintained RMM and MDM server connections, ensuring secure laptop management across the organization.

• Ensured compliance with security policies by applying them to all devices within the IT environment.

• Managed the setup of 2FA for remote VPN users outside the U.S., improving the security of remote access.

• Automated laptop imaging for employee devices, streamlining the deployment process.

• Handled the full lifecycle of ticket management, analyzing, prioritizing, and resolving technical issues independently.

• Managed FortiGate firewall configurations, including the creation of VLANs for enhanced security.

• Diagnosed and resolved hardware and software issues, providing hands-on technical support for end-users.

• Managed user accounts through Azure AD and resolved access-related issues efficiently.

• Supported and maintained Cisco Meraki network products, ensuring stable and secure network operations.

• Proficient in managing and configuring Microsoft Azure environments.

• Designed, implemented, and maintained Active Directory infrastructure, including domain server replication across multiple client environments.

• Developed automated installation programs using Python, enhancing client deployment efficiency.

• Extensive experience in PowerShell and batch scripting for system automation and process optimization.

• Administered and managed Microsoft Exchange 2016, including user creation, mailbox management, and troubleshooting.

• Managed and optimized virtual machines in VMware environments, improving performance and operational efficiency.

• Utilized Atera MSP for proactive monitoring and management of computers and servers.

• Developed solutions in .NET (C#) and Python, streamlining business processes through custom applications.

• Created and maintained bespoke monitoring software for datacenter environments, ensuring system uptime and reliability.

• Configured, deployed, and managed FortiGate firewalls, enhancing network security and connectivity.

• Implementing software tools that automate company processes such as improving configuration of cloud mining software and startup scripts

• Experience in Ubuntu terminal

• Designing and building of multi-GPU computer systems

• Implementing standard network security protocols

• Ensuring maximum performance of systems

• Monitoring of system temperatures and power consumption for maximum computer hardware longevity

• Diagnosing hardware for fault and replace without any downtime

• Estimating electrical power based on power consumption of the system