# Gonzalo Acuna > Senior System Administrator Location: Brooklyn, New York, United States Profile: https://flows.cv/gonzaloacuna Currently experienced as an IT Administrator where I’ve single handedly implemented 12 servers that of which include firewall, active directory and datacenter storage in 14 separate offices. Maintain and manage bio-metric systems, frequently running systems security checks with leads to internal investigations. Create and build network infrastructure for the security camera systems. ## Work Experience ### Solutions Engineer @ Compuwork Jan 2025 – Present ### System Admin Manager @ WITHIN Jan 2022 – Jan 2025 | Long Island City, New York, New York, United States • Manage and mentor a small IT team, overseeing daily IT operations and ensuring smooth execution of tasks. • Lead the integration of Active Directory with Google Workspace, maintaining security and operational efficiency across the organization. • Automate onboarding and offboarding processes by creating scripts using Bash, PowerShell, and Python, improving efficiency and accuracy in user management. • Oversee the maintenance of RMM and MDM server connections with employee laptops, ensuring secure and reliable device management. • Implement and monitor security policies across all devices, ensuring compliance with organizational standards. • Manage FortiGate firewall configurations, including the separation of VLANs for enhanced security. • Lead the setup and management of 2FA for VPN users located outside the U.S., enhancing remote access security. • Handle ticket escalation and ensure prioritization of technical issues based on business impact. • Provide oversight for Azure AD user management and administration, driving identity and access management. • Coordinate with departments to assess IT needs and deliver tailored solutions that align with organizational goals. ### System Administrator @ WITHIN Jan 2020 – Jan 2022 • Sole IT administrator responsible for managing and supporting all IT infrastructure across the organization. • Integrated Active Directory with Google Workspace, ensuring seamless synchronization and access control for all users. • Automated the onboarding and offboarding of users by developing custom scripts using Bash, PowerShell, and Python. • Maintained RMM and MDM server connections, ensuring secure laptop management across the organization. • Ensured compliance with security policies by applying them to all devices within the IT environment. • Managed the setup of 2FA for remote VPN users outside the U.S., improving the security of remote access. • Automated laptop imaging for employee devices, streamlining the deployment process. • Handled the full lifecycle of ticket management, analyzing, prioritizing, and resolving technical issues independently. • Managed FortiGate firewall configurations, including the creation of VLANs for enhanced security. • Diagnosed and resolved hardware and software issues, providing hands-on technical support for end-users. • Managed user accounts through Azure AD and resolved access-related issues efficiently. • Supported and maintained Cisco Meraki network products, ensuring stable and secure network operations. ### System Administrator @ Compuwork Jan 2018 – Jan 2020 | New York, NY • Proficient in managing and configuring Microsoft Azure environments. • Designed, implemented, and maintained Active Directory infrastructure, including domain server replication across multiple client environments. • Developed automated installation programs using Python, enhancing client deployment efficiency. • Extensive experience in PowerShell and batch scripting for system automation and process optimization. • Administered and managed Microsoft Exchange 2016, including user creation, mailbox management, and troubleshooting. • Managed and optimized virtual machines in VMware environments, improving performance and operational efficiency. • Utilized Atera MSP for proactive monitoring and management of computers and servers. • Developed solutions in .NET (C#) and Python, streamlining business processes through custom applications. • Created and maintained bespoke monitoring software for datacenter environments, ensuring system uptime and reliability. • Configured, deployed, and managed FortiGate firewalls, enhancing network security and connectivity. ### Co-Founder @ Blockchain Nodes Jan 2018 – Jan 2019 | Orlando, FL • Implementing software tools that automate company processes such as improving configuration of cloud mining software and startup scripts • Experience in Ubuntu terminal • Designing and building of multi-GPU computer systems • Implementing standard network security protocols • Ensuring maximum performance of systems • Monitoring of system temperatures and power consumption for maximum computer hardware longevity • Diagnosing hardware for fault and replace without any downtime • Estimating electrical power based on power consumption of the system ### IT Specialist @ TrackAir Jan 2013 – Jan 2018 | Kissimmee, FL • Created the Network Infrastructure of Lead'Air, Inc. • Built server cabinet for the company and upgrade from basic home routers to Domain Controllers, Cisco switches, and pfSense firewall for security. Migrated old file system home servers to servers with RAID configuration for reliability incase of HDD failures. • Created and configured second in house backup to waterproof and fireproof external hdd and third backup to offsite servers. • Created virtual machines using Hyper-V to provided communication with client's Lead'Air software for license authentication. • Built server machines for heavy CPU processing for the use of conversion of images to a different format per client's request, inventory the HDD for delivery and ensure HDD is ready for delivery. • Maintain Data integrity of the images • Maintain Internal and external Security integrity • Build Backup desktop for clients • Maintain the network grid • Provide maintenance for the servers • Provide IT maintenance for printers • Maintain and update company website • Test the compatibility of new equipment with the company's existing equipment • Provide and maintain functional 3D model object for software developers • Basic knowledge of PHP, CSS, HTML, JavaScript, and (iOS)Swift. • Knowledge of Wordpress • Test software with Windows XP, 7, 8.1 and 10 ### Porter @ Extended Stay America Jan 2012 – Jan 2013 | Orlando, Florida Area ### Computer Technician I @ Discovery Intermediate School Jan 2009 – Jan 2012 | Kissimmee, FL • Maintain the network of 1000+ students and 100+ teachers. • Repair and Install equipment of 500+ computers. • Worked with Active Directory to assign Group Policy, rights, and permissions. • Ensured proper use of internet activities. • Entrusted to oversee the functionality of security cameras. • LANDesk PXE Imaging and complete set up of desktop and laptops. • Use of Windows Sysprep for pc imaging throughout school. • Assist users and students with password resets, use of software, and troubleshooting of technology equipment. ### Computer Support Assistant @ Osceola County School District Jan 2008 – Jan 2008 | Kissimmee, FL • Provide Repair for school's computers, printers, and laptops. • Ensure that Osceola County Schools have the LANDesk software running. ### Voice/Data Assistant @ Osceola County School District Jan 2007 – Jan 2008 • Run multiple Cat5e Ethernet cables to desire locations. • Troubleshoot existing data Ethernet ports. • Troubleshooted and maintained CCTV closets. • Troubleshoot communications radio signals. • Installed and maintained Osceola County schools security cameras. • Troubleshoot Intercom communication system • Ran and installed data lines for new fax machines. • Troubleshoot incoming analog phone lines. • Troubleshoot CCTV cable lines across buildings. • Troubleshoot fiber optic cables from communications closets ### MITD Assistant @ Osceola County School District Jan 2006 – Jan 2007 • Build upwards of 100+ TV carts for school use. • Installed 100+ TV on classroom mounts • Deliver electronic packages to their correspondents • Inventory 1000+ classroom book sets ## Education ### Bachelor’s of Applied Science in Information Technology University of Central Florida ### Associate’s of Science in NET Microsoft Systems Administrator Valencia College ## Contact & Social - LinkedIn: https://linkedin.com/in/gonzalo-acuna-aa568b4b --- Source: https://flows.cv/gonzaloacuna JSON Resume: https://flows.cv/gonzaloacuna/resume.json Last updated: 2026-04-05