# Govinder Somal > Software Engineer @ State of California (DIR) | Masters in Software Engineering | AWS | AZURE | GCP | Cloud Engineering | GenAI | AI | Prompt Engineer Location: San Francisco Bay Area, United States Profile: https://flows.cv/govinder With a robust academic foundation, including a Master's degree in Software Engineering from San Jose State University and a Bachelor's degree in Computer Science from California State University East Bay, my journey in the tech industry has been fueled by a relentless pursuit of knowledge and innovation. Specializing in cloud and mobile computing, I have honed my skills in a variety of programming languages, including Java, Python, C++, JavaScript, Kotlin, and Swift, enabling me to contribute to diverse projects and challenges. In my current role as a Software Engineer at HiTech Solutions Inc, I have spearheaded projects that have markedly improved our cloud service offerings, directly contributing to a 40% enhancement in system scalability and a significant reduction in load times for our Fortune 500 clients. My leadership in these projects not only led to successful cloud implementations but also fostered a culture of excellence and innovation within our team. My practical experience extends to developing and implementing numerous projects that have bolstered functionality, security, and scalability across the board. By collaborating closely with cross-functional teams, I have played a pivotal role in enhancing application performance and user experience for over 500,000 users. My efforts in identifying and resolving over 150 software bugs have resulted in a 25% increase in application stability and customer satisfaction, underscoring my commitment to creating reliable and efficient software solutions. Moreover, my expertise in cloud systems support has been instrumental in maintaining operational excellence for more than 2000 users, reinforcing the infrastructure needed to support large-scale software applications. Participating in agile development processes, I have elevated project completion rates by 35%, driving forward our team's productivity and fostering an environment of continuous improvement and agility. I am passionate about leveraging technology to solve complex problems, impact millions of users, and drive transformative change in businesses. My journey is one of lifelong learning and pushing the boundaries of what's possible with innovative software engineering. ## Work Experience ### Software Engineer @ California Department of Industrial Relations Jan 2025 – Present | Alameda County, California, United States • Designed and deployed a production-grade pricing-date integration on GCP, for the Pharmaceutical Fee Schedule Calculator, supporting 300+ users with real-time pricing data. • Developed and enhanced the Return-to-Work Supplement Program (RTWSP) application as a .XFDL form, improving frontend usability and reducing data entry errors by 30%+ for hundreds of external users. • Built an internal search tool for RTWSP, connecting to Oracle SQL, allowing staff to query applicants by RTW#, first/last name, and quickly determine eligibility for supplemental checks. • Integrated Google reCAPTCHA into public-facing applications to prevent automated submissions and enhance security across 100% of external traffic. • Maintained operational reliability for the Qualified Medical Examiner (QME) online application, serving 200+ users with 99% uptime through monitoring and issue resolution. ### Software Engineer @ HiTech ERP Solutions Jan 2020 – Jan 2025 | San Jose, California, United States • Led and managed a Project Portfolio with successful Cloud implementations at Fortune 500 companies. • Developed and implemented numerous projects using Java, Python, and C++ to enhance functionality. • Worked closely with development team members to identify and remove software bugs. • Provided Cloud systems support for over 2000+ users. • Participated in agile development of products within cross functional frameworks. • Designed and developed scalable software within a scrum team. • Conducted project planning, design, analysis, testing, and implementation of Cloud & Enterprise Resource Planning systems. • Performed root cause analysis of problems, documented faults in tracking system and generated daily reports. • Maintained and supported Cloud Production environments, including programming, database maintenance, application security, and troubleshooting. ### AI Prompt Engineer @ Remotasks Jan 2023 – Jan 2024 • Trained and evaluated large language models (LLMs) through diverse prompt-based tasks, improving chatbot output quality by 35% through rigorous annotation and review workflows. • Curated and tested thousands of human-like responses, fine-tuning AI outputs for logical consistency, tone, factual accuracy, and empathy across various conversational contexts. • Contributed to the development of robust, safe, and inclusive AI by identifying and flagging edge cases and bias patterns, reducing flagged harmful responses by 40%. • Collaborated with an AI model training team to iteratively improve prompt templates and evaluation metrics, increasing overall model reliability scores by 25%. • Maintained a >95% task quality rating across 500+ evaluations and 300+ hours of training data contributions used in model deployment readiness. • Applied principles of natural language understanding (NLU) to design contextual prompts, enhancing model comprehension and response diversity in testing scenarios. ## Education ### Masters in Software Engineering in Cloud and Mobile Computing San José State University ### Bachelors in Science in Computer Science California State University - East Bay ## Contact & Social - LinkedIn: https://linkedin.com/in/govindersomal - Portfolio: https://govindersomal.com --- Source: https://flows.cv/govinder JSON Resume: https://flows.cv/govinder/resume.json Last updated: 2026-04-11