# Grace C. > Stanford '21 Computer Science & Music | Software Engineer @ Google Location: San Francisco, California, United States Profile: https://flows.cv/gracec Stanford '21 | Majored in Computer Science (Artificial Intelligence Track), Minored in Music Experienced in software engineering roles (@ Google, Amazon) and in lead organizing roles for programs in higher education outreach, diversity & inclusion, and mentorship ## Work Experience ### Software Engineer @ Google Jan 2021 – Present ### Software Development Engineering Intern @ Amazon Jan 2021 – Jan 2021 | San Francisco, California, United States - Conducted interviews + discussions to identify pain points in manual on-call engineer procedures; designate priority for building solutions - Drafted design proposal docs; implemented, tested, and delivered solutions to automate, optimize, and scale these manual processes. - Reducing operational burden for on-call & for new engineer onboarding; streamlining intake, diagnosis, and resolution of customer issues - Saves 1.5-2 hours on every incoming customer ticket, reduces new team member onboarding time by at least a full work day ### Software Engineer Intern @ Google Jan 2021 – Jan 2021 | Mountain View, California, United States ### Co-Chair, Formerly CREW Director @ Stanford Khmer Association Jan 2017 – Jan 2021 | Stanford, CA - Promote awareness of Khmer culture and Cambodian-American issues through community outreach, engaging workshops, cultural events and discussions, film nights, and other sponsored events - Formerly lead coordinator for Cambodian Rising Education Weekend (CREW), SKA's largest event of the year: a free higher education outreach program to empower Khmer high school students to seek post-secondary education ### Executive Lead @ Girls Teaching Girls to Code Jan 2017 – Jan 2021 | Stanford, CA - Currently Executive Lead for Stanford Chapter of GTC, a 501c3 nonprofit that has introduced 1800 high school girls to the worlds of Computer Science & Engineering, aspiring to empower local high school girls through mentorship and applied projects - Organize immersive, all-day coding camps and workshops in areas such as artificial intelligence, computational biology, virtual reality, and cybersecurity, as well as smaller events like puzzle hunts and company tours for girls to continue exploring future career options and opportunities - Formerly Events Lead on Executive Board ### Software Engineer Intern @ Google Jan 2020 – Jan 2020 | Mountain View, California, United States Identified major developer pain points in existing androidx.biometric library, implementing new API surface to remove extraneous function arguments, streamline prompt initialization, configuration, and authentication, and safeguard against invalid combinations of parameters. Also introduced Kotlin extensions for the new API surface for ease of use and added robust integration testing. ### Software Development Intern @ Amazon Music Jan 2020 – Jan 2020 | San Francisco Bay Area Project 1: - Designed & implemented deployment pipeline to automate debug symbol collection on iOS builds for incoming crash symbolication. - Enables QA engineers to identify & prevent potential crashes before releases to production and accelerates production crash investigation/resolution - Involved CI/CD concepts, crash symbolication, shell scripting, Jenkins automation, and internal tools. - From project completion to internship end (6 wks), automated symbolication of 195,000+ crashes, and will continue to provide long-range impact in preventing production crashes, speeding crash resolution, and greatly improving the iOS customer experience Project 2: - New feature to annotate Android client crash dumps with version number of specific compiled libraries, providing more intuitive and informative crash analytics and improved crash resolution. - Involved crash dump deserialization and parsing, shell scripting, translating C code to Java, and Docker for cross-platform development ### Residential Computer Consultant @ Stanford University Jan 2019 – Jan 2020 | Stanford, CA - Providing academic, social, and personal support for all students in the Okada dorm, as well as supporting residents with any technology-related needs, including maintaining residential network connections and residence computer clusters -Teaching a 10-week class to promote tech resources, tech literacy, and other tips-and-tricks to freshmen students in the dorm ### Software Development Intern @ Amazon Music Jan 2019 – Jan 2019 | San Francisco, California - Built fully automated pipeline for native crash dump processing & analytics in Node.js with AWS Lambda, S3, SQS, and Cloudwatch - Optimized end-to-end process of crash collection, processing, and symbolication into readable stack traces and bucketized analytics: - New architecture reduces company expenses, saves developers time & manual work, and increases crash visibility and resolution speed ### Google CodeU Fellow @ Google Jan 2019 – Jan 2019 | San Francisco Bay Area - An exclusive, invitation-only 10-week program that offers high potential undergraduate students an opportunity to design and build a software project with a small group of peers under the guidance of a Google software engineer. - Over the program's 10 weeks, students learn the fundamentals of the Java web framework while designing and building a custom web app with a team under their Google Engineer mentor, who helps with technical skills and provides career and academic mentorship. - Furthered experience with Java web framework and Google APIs ### Software Development Intern @ Amazon Jan 2018 – Jan 2018 | Seattle, Washington - Designed, implemented, and tested Alexa skill to streamline the customer remediation process for third-party orders using Java, AWS - Developed features to check order status, file a claim, and check claim status for a frustration-free end-to-end order experience - Provided a no-cost, customer-friendly alternative to calling customer service on third-party orders ($5/call, $100M+ annual expense) ### Mentor @ CollegeVine Jan 2017 – Jan 2017 Mentor high school students 1-1 to help them discover their interests, become high performing individuals, and complete a final project in their area of interest that substantially impacts the surrounding community. ### Founder, President @ Homework Helpers Organization Jan 2013 – Jan 2017 Homework Helpers is a dedicated team of Westborough High School student volunteers at with a dream to revolutionize the way students learn. Ever since we began, our focus has been providing free academic support three times/week to students at the local middle school in a one-to-one setting. Concentrating on guiding students towards mastery of concepts, we strive to build their self-confidence in their abilities. Even for the brightest of students, school isn’t always easy, and we aspire to create a positive learning environment, motivating every student to achieve their individual goals. Knowing many students struggled with assignments when academic help is unavailable, I launched an interactive online platform on our website with on-demand tutoring, open 4-9PM all seven days of the week, to instantaneously connect students seeking help with Homework Helpers experienced in that subject. Over the past three years, our team has spent over 500 hours in classrooms after school and nearly 1000 hours on our online platform working with students. It has been an incredibly rewarding journey so far, and our team is brimming with new ideas to continue to expand our program to reach more students. I know it will take time to achieve our goal of equal opportunity for all, but I believe our program can make a difference–one student at a time. Homework Helpers has received 3 educational grants from the Westborough Education Foundation to expand our program and extend our services to a larger student body. http://whshomeworkhelpers.wixsite.com/homeworkhelpers ### Captain & Founder of Westborough High School Badminton Team @ Westborough High School Jan 2013 – Jan 2017 I am the founder of the Westborough High School Badminton Team, and served as team captain for 4 years, leading the team to 1st place and 2nd place finishes at the Division 1 Massachusetts High School Badminton Championships ### Research Intern @ Massachusetts General Hospital Jan 2016 – Jan 2016 | Tanzi Lab, Genetics and Aging Research Unit The research I helped to conduct held the primary objective of studying mutations and variants of genes linked to Alzheimer’s disease. We used various models to understand how these variants affected normal gene function and biological pathways to lead to amyloid β accumulation and neuronal cell death. At the lab, I learned various new techniques such as western blotting, immunostaining, and Drosophila melanogaster ovary and salivary gland dissection, and had the opportunity to work alongside scientists at the forefront of Alzheimer’s research. ## Education ### Bachelor's degree in Computer Science (Major), Music (Minor) Stanford University Jan 2017 – Jan 2021 ### Stanford Summer Science and Engineering Academy Jan 2017 – Jan 2017 ### High School Westborough High School Jan 2013 – Jan 2017 ### Summer Science and Engineering Program at Smith College Jan 2014 – Jan 2014 ### Innovations in Bioengineering Summer Program at Worcester Polytechnic Institute Jan 2013 – Jan 2013 ### Tech Savvy Summer Program Jan 2012 – Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/gracevcheng --- Source: https://flows.cv/gracec JSON Resume: https://flows.cv/gracec/resume.json Last updated: 2026-03-23