Lead designer, researched and coded websites using HTML/CSS/Javascript for small businesses and nonprofits. Boosted clients’ e-commerce website traffic up to 97% by updating the UI and written content to make it more user-friendly and easy to understand. Increased unique visitors by improving the information architecture, design system, and visual design.

Updated product design to make it look modern, user-friendly, and easy to navigate. Integrated images, multimedia assets, and other interactive elements that improved user experience in surveys.

Worked on client’s leadership training product by editing videos and creating graphic images. Improved product accessibility by including transcripts and updated language to make it more inclusive. Collaborated with SME's and stakeholders to improve customer satisfaction.

Improved online hybrid courses, working directly with faculty to improve the learning experience.

Project lead for the official language style guide, standardizing the written content throughout the organization and clarifying the official mission. Collaborated with cross-functional teams to improve language accessibility for a diverse and inclusive audience, and helped the entire organization improve content writing.

Increased yearly donations by redesigning the navigation bar on the mobile and web app to improve the information architecture and accessibility, increasing marketing campaign visibility. Worked with designers to redesign the website style guide.

Teach elite SAT/ACT strategies, helping students score in the top 90th percentile. Tutor AP English Language & AP English Literature with students scoring 4 or 5 on the AP Exam. Research and create instructional material & PowerPoint presentations featuring current educational trends for students and parents, updated learning materials in company LMS.