Lead DesignOps and ResearchOps across AI-powered health products during Verily’s separation from Google, designing operating models and governance systems that clarify intake, prioritization, and resourcing. Unify platforms and establish shared planning frameworks, improving alignment and delivery predictability across the organization.

Chief of Staff to the Head of Facebook Design, shaping strategy and operating systems for a 700+ design organization. Focused on strengthening the organization's capacity to scale through:

• Leadership Enablement: Expanded leadership capacity by aligning priorities, clarifying OKRs, and designing the forums and communications that enabled coordinated decision-making

• Organizational Architecture: Shaped operating rhythms, workforce and financial planning, and org design to support growth, improving alignment across design and enterprise functions

• People & Culture: Built and led a multidisciplinary Design & Business Ops team to develop scalable talent programs, performance frameworks, and planning systems that elevated product quality, inclusion, and organizational health at scale

Led a team of Design Program Managers driving DesignOps and ResearchOps for Ads measurement products. Established and championed Product DPM best practices across Meta. Designed and launched strategic programs for L&D, product quality, and UX excellence. Led cross-functional teams in defining product vision and strategy, facilitating design sprints, shipping major product initiatives, driving org-wide communications, and directing large-scale product summits/events.

Strategic operations leader for the West Coast’s highest-revenue engagements, driving product launches and enterprise platform solutions. Managed and mentored a high-performing program management team, overseeing embedded cross-functional teams across client sites and distributed offices. Optimized staffing, contract negotiations, and revenue forecasting to enhance efficiency and profitability. Led multiple workstreams to ensure seamless delivery, quality of relationships, and best-in-class creative work.

Clients: Apple, Hulu, Scion

Managed the technical delivery of the Lexus.com redesign, improving user experience, responsiveness, and engagement. Led client and agency collaboration to ensure a seamless launch, aligning technology with business goals while overseeing scope, risk, and change management.