I was the founding designer for an AI productivity platform helping people understand and optimize their workflows. A lot of experimentation, vibe coding, user feedback, and pivots were involved.

• Designed a macOS app that captures work sessions and uses AI to generate summaries—balancing privacy with functionality

• Built a web platform for analyzing work patterns and creating shareable insights

• Established our research practice through user interviews, workshops, and usability testing

Shaped a decision engine to cut sourcing lifecycles for Walmart sourcing analysts by 30% and unlock $20-40M per year in cost savings.

Played a critical role in Opendoor’s Trust & Safety and Market Operations teams impacting Opendoor's innovative home buying experience, allowing millions of people to discover and visit Opendoor homes.

• Key player on a team pioneering an industry-disrupting self-touring solution by reducing touring friction, customer support calls, and number of days homes sit on the market.

• Evolved a data dumping home security management tool by adding a home intelligence layer that interprets signals so Opendoor can remotely monitor homes and reduce bottom line costs.

• Created a trade partner work assignment tool that increased work capacity by 20% and improved trade partner retention and relations.

• Designed a listing management system capable of publishing large volumes of listings across all 50 U.S. MLS markets.

• One of four designers that launched Cisco DNA Center Cloud, a network solution that helped mid-sized companies manage their networks through the cloud. DNA Center Cloud brought 451 new customers to Cisco, projecting $140M in annual subscription revenue.

• Led a successful journey map workshop and design ideation workshop to redesign the device onboarding experience, resulting in increased product customer adoption by 150%.

• Designed an integrations marketplace to help customers customize their base product to fit their environments, with a particular focus on integrating an ITSM system for increased automation, compliance, and swift remediation.

• Helped plan, execute, and create prototypes for 10 quantitative and qualitative research studies, usability, A/B, and hallway tests to make informed design decisions.

• Created a unified inventory feature to help high profile customers, such as AT&T, manage IoT devices through a single pane of glass and reduce time-consuming multi-account management by 15%.

• Designed a network trafficking filter to help more than 67,000 IoT customers block cyberattacks and malware outbreaks for increased business, home, and event network security.