# Greg Black > Senior Product Design Operations Lead @ Specialized Bicycle Components Location: San Francisco Bay Area, United States Profile: https://flows.cv/gregblack Results-Driven Design Operations Leader with experience building cross-functional teams to drive product-driven growth and deliver impactful, human-centered design solutions. Expertise in connecting creative and operational teams to manage the full product lifecycle across a diverse portfolio (bikes, equipment, apparel, and accessories). Proven success in defining the Vision, Strategy, and Roadmap, achieving cross-functional alignment, and leveraging operational excellence to support over $1 billion in annual revenue. Focused on clarity, collaboration, and acting as the voice of the user. ## Work Experience ### Senior Product Design Operations Lead @ Specialized Bicycle Components Jan 2017 – Present | San Francisco Bay Area •Team Leadership & Development: Responsible for building, coaching, and growing a world-class team of 10 (CMF, Concept, Equipment, Project Management), leading the creation of premium products that elevate the consumer experience. •Product Process Improvement: Led continuous improvement of the product development process by implementing new tooling (JIRA/Confluence) to enhance transparency, accelerate workflows, and ensure on-time, high-quality delivery of the Product Roadmap. •Product Strategy & Market Insight: Directed global market research (Shanghai, Tokyo, Zurich) to inform Product Strategy and ensure product decisions met global market needs for product-driven growth. •Product Innovation & Efficiency: Spearheaded the integration of 3D rendering into the product lifecycle, enhancing design efficiency and streamlining time-to-market for complex product lines. •Cross-Functional Alignment: Drove alignment cross-functionally with Engineering, IT, Quality, and Marketing to manage briefs, assets, and approvals while communicating the Vision, Strategy, and Roadmap across all stakeholders. •P&L Impact: Directed operations for a department overseeing all product designs, supporting the company's achievement of over $1 billion in annual revenue. ### Global Product Line Manager @ Specialized Bicycle Components Jan 2011 – Jan 2017 | San Francisco Bay Area • Implemented processes for part support to enhance customer satisfaction • Managed SKUs effectively, reducing global SKU count by 40% • Communicated with US and international markets, resolving service issues • Launched a retailer-facing service website, reducing inbound calls to CSRs ### Operations Manager @ Metal Guru Inc (Vicious Cycles) Jan 2008 – Jan 2010 ### Director @ Giroscopic Sports Management Jan 2006 – Jan 2007 ### Sales and Marketing Manager @ Topolino Technology Jan 2006 – Jan 2006 ### Cycling Coach - Adirondack Region @ Empire State Games Jan 1997 – Jan 2003 1997 - Adirondack Cycling Coach 1998 - Adirondack Cycling Coach 1999 - Adirondack Cycling Coach 2000 - Adirondack Cycling Coach 2001 - Adirondack Cycling Coach 2002 - Adirondack Cycling Coach 2003 - Adirondack Cycling Coach 2004 - Hudson Valley - Athlete 2005 - Hudson Valley - Athlete 2006 - Hudson Valley - Athlete ## Education ### BA in Earth Sciences (Geography / Geology) SUNY New Paltz Jan 1989 – Jan 1994 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/mrgregblack --- Source: https://flows.cv/gregblack JSON Resume: https://flows.cv/gregblack/resume.json Last updated: 2026-04-07