After our prior CTO departed in July 2021, I was appointed Acting Head of Engineering, reporting directly to the CEO. I led the Engineering (inclusive of front-end, back-end, data, and DevOps) and IT groups throughout this period, and also led our Product Management and Product Design teams until the hiring of a VP of Product in December 2021. During my time leading these teams, we delivered a number of transformative initiatives, including:
• Launching a prescription dermatology program, representing our first major product line outside the reproductive health space
• A complete rebrand and relaunch of our web presence
• Rebuilding our frontend information architecture and backend workflow systems to support multiple product lines in a scalable way
• The company’s first native mobile apps (developed in partnership with a third-party vendor).
• Identity verification and other compliance initiatives
I also:
• Grew the team by 25%, partnering closely with our recruiting team to design and administer interview panels. I also interviewed over 100 candidates, including engineers, product managers, and VPs of product, design, and operations.
• Executed organizational changes to better align the team structure with business needs
• Instituted an incident management process leveraging Jira and Confluence
• Represented the technology organization at the executive level, including presentations to the board of directors
• Managed SaaS vendor relationships and contracts, including Stripe, Twilio, and AWS
