Platform unification: Designed and delivered the Multi-Step Order Service, consolidating fragmented continuation systems, eliminating data loss, and enabling new cross-platform workflows.

Product innovation: Built and launched the Video DDP Review system, driving adoption with ~2,000 reviews sent in H1 and reducing support overhead through clearer design communication.

Full-stack delivery: Execute end-to-end solutions across frontend, backend, and infrastructure, balancing speed with architectural scalability.

Technical leadership: Raise engineering standards through design reviews, reusable services, and mentorship, helping the team move faster and more confidently.

Enhanced order tracking & automation – Built doctor-facing order tracking components and chatbot-driven inbound tools, reducing customer support inbounds by 20%—three months ahead of schedule.

Streamlined practice onboarding – Designed and implemented automated signup flows, replacing manual phone-based processes and lowering barriers to entry for new practices.

Optimized order workflows – Developed an “Attach Scans” feature, allowing doctors to upload existing scans directly, eliminating the need for customer support intervention.

Strengthened authentication security – Integrated Twilio Verify API, transitioning users from email-based to HIPAA-compliant mobile authentication, laying the groundwork for future security enhancements.

Recognized for high impact – Promoted within 12 months due to outstanding performance and contributions to efficiency, security, and user experience.

Optimized user experience – Built server-driven SwiftUI components, enabling marketing teams to define personalized user flows and accelerating feature releases by 70%.

Enhanced accessibility – Improved search screen accessibility, ensuring compliance with A11Y standards and making the mobile experience more inclusive for visually impaired users.

Built a student-focused SaaS platform – Designed and launched a micro-internship marketplace, leveraging skill data and video content to connect students with short-term, career-building opportunities.

Secured key partnerships – Successfully orchestrated micro-internships with major organizations, including Honda, Xavier University, and Path Robotics.

Led product development & launch – Spearheaded the platform’s go-to-market strategy, ensuring a seamless user experience and strong adoption.

Recognized for innovation – Won the People’s Choice Award at the BOSS startup competition after pitching to student entrepreneurs and industry judges.

Built a backend deeplink parser service – Designed and implemented a Java-based URL parser (Maven, Spring), bringing Android and iOS implementations to parity and reducing deeplink turnaround time from 4–5 days to 1–2 days.

Optimized feature rollout – Added A/B testing support, enabling teams to iterate on deeplink functionality without requiring app updates.

Enhanced user engagement – Integrated a client-facing notifications tab into the iOS app’s primary navigation, increasing 7-day repeat rate and transaction volume per user.