# Greg Kittleson > Software Engineer Location: San Francisco Bay Area, United States Profile: https://flows.cv/gregkittleson I began my career in biotechnology, where we harvested and purified proteins for life-enhancing immunotherapies. I seek to translate that patient-driven innovation into a focus on customer wellness through technology in all my future endeavors. As a product engineer, I’ve built modern UI’s and designed scalable microservice architectures. There’s more in my wheelhouse, and I'm always seeking to better my craft. Interested in the intersection of technology and culture. Inveterate history buff. ## Work Experience ### Software Engineer @ Flexport Jan 2022 – Jan 2024 | San Francisco, California, United States Reporting & Analytics engine at a logistics scale-up shipping many thousands of containers per month - Architected and implemented dashboard by denormalizing data from multiple services with dbt, to efficiently query clients’ utilization of reserved container space and shipment on-time arrival percentage - Cut page load times 46 – 76%; de-duped or parallelized network calls and replaced inefficient iframes - Reorganized Looker API calls into one access-controlled class and migrated API version with no downtime - Represented team at departmental Operational Excellence meetings to disseminate achievements, learnings ### Software Engineer @ Alto Pharmacy Jan 2021 – Jan 2022 | San Francisco, California, United States Patient-facing web & mobile applications for a retail pharmacy shipping over 20,000 deliveries per week - Doubled self service rate from 21% to 41% by logging events requiring patient response to Apache Kafka and directing patients via Twilio comms toward an in-app confirmation component built in React Native - Shipped features and fixes with CircleCI for an e-commerce app on web, Android, and iOS - Investigated 30+ user feedback submissions during typical on-call week w/ Sumo Logic, Amplitude, Sentry ### Software Engineer @ LeanData, Inc. Jan 2019 – Jan 2021 | Santa Clara, California, United States Salesforce-native flowchart automation tool at a fast-paced b2b start-up - Reduced page load time 75% by caching database schema, updated asynchronously based on user activity - Led cross-functional design and implementation of a setup wizard UI/UX for a round robin routing system - Migrated graph-editing functionality in the web app from Backbone to Angular ### Software Engineering Immersive Resident @ Hack Reactor Jan 2019 – Jan 2019 | San Francisco Bay Area -Mentored 90+ students on JS fundamentals, front-end frameworks, and system design -Interviewed applicants to the program, with an eye for autonomy and problem-solving abilities -Instructed students on how to approach daily coding challenges and refactor for optimal solutions ### Manufacturing Associate @ Boehringer Ingelheim Jan 2017 – Jan 2018 | San Francisco Bay Area - Executed SOPs in a safe, compliant manner within a GMP clean room environment - Performed parts cleaning, buffer preparation, CIPs, and SIPs to support purification operations - Troubleshooted process issues in a dynamic team; escalated anomalies to relevant departments - Practiced GDP and 5S organization methodology during multiple audits and a PPQ campaign - Accrued autonomy and responsibility, with proficiency achieved in eight categories of training ### Senior Design Project @ UC Davis Jan 2016 – Jan 2016 | Department of Chemical Engineering - Designed a GMP production facility for a plant-made pharmaceutical at a scale of 30 kg/year - Cut operating costs 24% by optimizing the sizing and scheduling of three dozen unit operations - Drafted specifications, validation protocol for 15,000 L water-for-injection still & distribution loop - Met deadlines for biweekly progress reports and gave oral presentations of team findings - Won the iBio CMO & Holtz Biopharma award for outstanding design; publication pending ### Undergraduate Research Assistant @ UC Davis Jan 2015 – Jan 2016 | Department of Chemical Engineering - Optimized the transfer of lipid bilayers onto mica, silica, and quartz substrates - Operated Langmuir-Blodgett trough, fluorescent microscope, and zeta potential machine - Upheld all safety protocols in a research laboratory and maintained accurate records of trial data - Collaborated with research team as an author of a published journal article ### ChemE Car Electronics Team @ UC Davis Jan 2014 – Jan 2015 | Department of Chemical Engineering - Automated the activity of starting and stopping mechanisms with an Arduino board - Practiced circuitry and programming in C with peers in a student-driven enterprise - Contributed to the building and testing of a state championship-winning car ### Sales Consultant @ OfficeMax Jan 2012 – Jan 2014 | Campbell, CA - Provided excellent customer service by fielding questions and monitoring the sales floor - Adapted to new situations and challenges in a fast-paced, unpredictable environment - Exercised attention to detail while handling money and setting displays - Upheld safety standards in a commercial warehouse ## Education ### Computer Software Engineering Hack Reactor ### Bachelor’s Degree in Biochemical Engineering University of California, Davis ### High School Homestead High School ## Contact & Social - LinkedIn: https://linkedin.com/in/greg-kitt --- Source: https://flows.cv/gregkittleson JSON Resume: https://flows.cv/gregkittleson/resume.json Last updated: 2026-03-30