• Collaborated with product, solutions engineers, and clients to plan integrations and allocate engineers.

• Met with client stakeholders and engineers to unblock over $400k in revenue and improve retention.

• Reduced mean recovery time by 30% by enhancing error discoverability and alerting.

• Grew the Core Wrapper NestJS microservice, increasing the integration count by 4x.

• Cut new-integration incidents in half by establishing new testing, coding, and review standards.

• Removed two weeks from client onboarding by rewriting the client auth microservice (SAML/OIDC).

• Mentored junior engineers on design patterns and software architecture.

• Expanded the Java, Spark, and Spring data integrity pipeline for the 10 TB customer info platform, preempting user-impacting consistency issues.

• Improved credential rotation within Terraform and Ansible scripts, reducing team workload.

• Led initial discovery and planning to use AWS Step Functions, AWS Lambda, and AWS EMR to reduce Spark cluster costs by ~15%.

• Developed a highly available cyber case management system that ingests enterprise-wide alerts.

• Reduced case resolution time by ~40% by improving workflows and handoffs between cyber teams.

• Saved team leaders 100 hours per quarter on reporting by building customizable async metrics.

• Authored several libraries used by sister teams for fast, large file uploads and application logging.