Consulted on documentation for the Jetty web server.

Software Engineer on the Development Environment team, which owned:

* Docbird, a Sphinx-powered internal documentation platform;

* go/find, an ElasticSearch-powered internal search tool;

* GoLinks, a Rails-based link-redirection service; and

* MDE, a macOS app for distributing internal command-line tools to developers’ laptops.

Engineering responsibilities included:

* Designing and implementing new product features

* UI/UX testing

* Infosec policy compliance

* Code migrations

* Improvements to the team’s testing, deployment, and observability infrastructure

Documentarian-at-large for the TechDocs team, helping customers across the engineering organization improve their internal docs and information architecture. Responsibilities included:

* Writing and editing docs

* Interviewing subject matter experts

* Running usability studies

* Developing doc templates and guidelines

* Delivering documentation improvement plans to teams

Teaching and leadership experience included:

* Mentoring two summer interns

* Teaching classes for Twitter’s engineering onboarding program, Engineering Flight School

* Developing a course ("Tech Writing for Developers") to teach writing skills to technical employees