Monitored and analyzed 250+ daily security events using IBM QRadar, responded to high-priority threats with SentinelOne and CrowdStrike XDR, and investigated phishing emails with Proofpoint to mitigate risks and prevent attacks. Conducted real-time log analysis and PCAP investigations using Wireshark, identified Indicators of Compromise (IOCs), and remediated threats to enhance security posture. Performed malware sandboxing and domain validation using VirusTotal, AnyRun, and MX Toolbox, validating threats and preventing system compromise. Executed vulnerability scans with Tenable.io/Nessus, proactively identifying and remediating critical security gaps. Conducted attack simulations in Kali Linux & Metasploit, strengthening endpoint defenses. Monitored and analyzed security alerts using a range of tools such as IDS, IPS, firewalls, and SIEMS, providing comprehensive visibility into potential threats.

Performed manual website testing for pharmaceutical marketing campaigns aimed at patients and health care providers, guaranteeing high-quality user experience and compliance with industry standards. Verified functionality on a variety of browsers and mobile hardware such as iPhones, iPads, and Android devices, ensuring consistent performance and accessibility across platforms. Collaborated with developers to verify data pipeline to backend systems via SFMC and Snowflake, enhancing data accuracy and system reliability. Used various VPNs to mimic specific geolocations for CCPA, GDPR, and other data privacy law compliance, ensuring adherence to international data protection standards.

Managed IT projects for a startup company, including testing Android 7.0 and 10-based tablets. Headed QA and support team in resolving issues and documenting updated consumer instructions. Developed and delivered headphone accessories from concept to shelf. Oversaw logistic integration between the company website/Amazon/Walmart and our 3PL warehouses—coordinated fraudulent order tracking and defense.

Communicated status, plans, and issues to lead QA engineers and management via TargetProcess. Maintained a daily automated testing suite using Python nose tests executed by Jenkins Jobs. Using PyCharm IDE developed, audited, and added new tests for features and APIs as they became available. Demoed new features to the business unit after sprints when applicable. Tested hotfixes for weekly deployment as needed. Worked in an Agile environment responding quickly to changes in priority.

Responsible for maintaining Apple iOS and OS X certifications for new printers. Updated test cases as the scope of required features expanded. Entered and triaged defects found by ad-hoc, scheduled manual and automated testing. Worked closely with the development team to ensure the implementation of fixes. Scheduled testing with offshore teams in China across multiple products and release cycles. Developed Python scripts to upload weekly builds to offsite teams.