Founding member of Headway’s group practice division (2000+ customer segment), managing the largest, most strategic group customers

Led initial strategic discovery to define long-term alignment and future product direction in collaboration with product consultants

Developed playbooks enabling repeatable revenue motions

Drove investment and cross-functional buy-in, resulting in dedicated engineering, PM, and design teams now building innovative tools to empower behavioral health groups

Founding member of Headway’s Customer Success team, building and operationalizing onboarding and ramp playbooks from scratch

Implemented new churn prevention software, improving retention and long-term revenue capture

Owned the entire New York and New Jersey markets, driving growth and deepening client relationships at scale

Founding member of Headway’s psychiatric sales unit, focused on acquiring customer with higher revenue potential but with a great barrier to entry

Helped scale the unit from <150 prescribers and ~5,000 appointments/month to over (now) 5,000 prescribers and 150,000+ psychiatric appointments/month

Established a new career path for sales hires at Headway, which has since grown into a 15+ FTE team

One of the first 10 sales hires at Headway during Series A (50 employees), helping to build foundational sales motion from the ground up