Engineer, develop, and deploy software solutions, systems, and features, including gathering requirements, writing applications, system architecture definition, testing, and implementing solutions. Lead the development of bulk order creation and processing for corporate clients along with self-service tools allowing bulk creation of stores.
•Increased customer return rate 20% and replacement order rate 10% by leading the design and development of an
order replacement feature that allowed the customer experience team to replace orders for out-of-stock items.
•Generated $250k in additional revenue by leading the design and development of a feature to support voucher programs such that companies could gift staff promo codes for shopping on the platform.
•Enabled the onboarding of a retailer with 5,000 US locations by developing new features for creating and updating retailer information such as location, service areas, and hours.
•Coordinated response to botnet attack and other site wide outages as a volunteer SRE and worked with volunteers to create organization-wide new services SRE checklist.
•Migrated retailer functionality from rails application to single page application using React, GraphQL, and Apollo Federation. Enhanced store service level functionality to allow automated creation of delivery polygons.