# Gulshan Ramesh Chand

> Director, Product Design

Location: San Jose, California, United States
Profile: https://flows.cv/gulshan

Throughout my career, I’ve tackled diverse challenges across consumer, merchant, developer ecosystems, payments, payroll and HR products, turning friction into seamless flow for millions of users. I lead by empowering designers and collaborating across disciplines to build products that are as intuitive as they are impactful.

I thrive at the intersection of design excellence and business strategy, focused on mentoring teams and delivering products that matter.

## Work Experience
### Director UX Design @ TriNet
Jan 2022 – Present

### Director of Product Design @ TriNet Zenefits
Jan 2021 – Jan 2022

### Principal Product Designer @ TriNet Zenefits
Jan 2021 – Jan 2021 | San Francisco Bay Area

### Senior UX Designer @ TriNet Zenefits
Jan 2019 – Jan 2021 | San Francisco Bay Area

### Lead Designer @ PayPal
Jan 2016 – Jan 2019 | San Francisco Bay Area

### Sr. UX Designer @ PayPal
Jan 2015 – Jan 2016

### UX Designer @ PayPal
Jan 2010 – Jan 2015

### Design Engineer @ Selectiva
Jan 2008 – Jan 2010

### User Experience Researcher @ PayPal
Jan 2007 – Jan 2008
- Conducted research to understand user needs, users’ comprehension of product concepts, and discover potential usability issues with the resulting product interface
- Performed lab studies, competitive evaluations, heuristic evaluations, field visits, surveys, participatory design sessions, phone interviews, card sorting studies for various projects to identify product issues and propose design recommendations
- Conducted research on products such as debit, credit, merchant services and consumer services, and communicated the findings to the product team
- Coordinated with cross functional teams such as product, design, quality, and offshore teams to implement multi-functional prototypes to emulate end-to-end experiences
- Led the effort of identifying and prioritizing usability bugs in QA phase
- Coordinated with vendors for recruiting participants and using external lab facilities


## Education
### Stanford Ignite in Innovation and Entrepreneurship
Stanford University Graduate School of Business

### MS in Industrial Engineering
Clemson University

### B.E in Mechanical Engineering
Anna University Chennai


## Contact & Social
- LinkedIn: https://linkedin.com/in/gulshanux
- Portfolio: http://www.paypal.com
- Portfolio: http://www.EarnKarma.org

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Source: https://flows.cv/gulshan
JSON Resume: https://flows.cv/gulshan/resume.json
Last updated: 2026-04-13