# Gurpreet Kaur > Software QA Engineer at company Inc. Location: New York, United States Profile: https://flows.cv/gurpreet I’m a dedicated and detail-oriented QA professional with a background in tech support and education. My journey into Quality Assurance started with a passion for improving user experience and a natural curiosity for how systems work. I enjoy uncovering bugs, collaborating with cross-functional teams, and ensuring high-quality product releases. ## Work Experience ### Software QA Engineer @ Reelly.ai Jan 2025 – Present | New York, United States ● Improved product quality and customer satisfaction through functional, UI, performance, load, stability, smoke, usability and regression testing ● Analyzed business and technical requirements, design detailed test cases in TestRail, execute tests, and thoroughly analyze results to ensure software functionality and performance ● Performed extensive cross-browser compatibility testing across Chrome, Safari, Firefox, and Edge, ensuring seamless user experiences ● Identified and reported issues in Jira, diligently monitoring defect status from creation through to resolution ● Utilized Chrome DevTools to effectively diagnose and analyze network errors, enhancing troubleshooting efficiency ● Participated actively in weekly Scrum meetings, providing timely updates on testing findings and bug fix statuses to the development team ## Education ### Master's degree in Information Technology Punjab Technical University ## Contact & Social - LinkedIn: https://linkedin.com/in/gurpreetkaurqa --- Source: https://flows.cv/gurpreet JSON Resume: https://flows.cv/gurpreet/resume.json Last updated: 2026-04-01