Shaped the strategic vision for LLM-powered data visualization and analytics tools

Piloted feature that enhanced user agency and transparency in AI-agent interactions.

Reimagining how people move through physical stores with digital intelligence.

Streamlined over 600 big data warehouse pipelines into cohesive modules within the design system, unifying a fragmented ecosystem of 8+ tools to improve data accessibility.

Prototype for tech demos and iterate design solutions to adapt to strategic pivots, visioning with 60+ cross-functional members, including data engineers, program specialists, and operational teams of Amazon operation functions.

Identify developer task flows and conduct usability testing to increase core hours usage and reduce time-to-deploy metrics.

Simplify complex user workflows for non-technical users, allowing them to make the Freemium to Paid Transition.

Revamped the buyer console UX with the business goal of increasing checkout conversions.

Designed new checkout patterns that target the top 3 user abandonment risks

Designed cross-platform features (including desktop, mobile web, and native Android) to reduce enterprise buyer barriers in procurement.

Shipped an MVP iOS app for enterprise carpool management with auto-match, upcoming trip overview, and dispatch messaging service.

Designed multi-modal experiences to engage drivers.

Roadmapped and shipped driver-facing features on connected cars. (~ 200k units were sold in 2019)

Evaluated cross-platform usability issues across the platform.