# Hailey Chan > Doctor of Pharmacy Candidate @ UCSF Location: San Francisco, California, United States Profile: https://flows.cv/haileychan I’m a second-year PharmD candidate at UCSF with a strong interest in managed care and medical affairs. I’m motivated by work that brings together clinical evidence, real-world data, and strategic decision-making to improve access and optimize outcomes. I’m actively building experiences in formulary strategy, value assessment, and scientific communication with the goal of contributing to evidence-driven, patient-centered innovation. ## Work Experience ### Product Design Team Intern (Veterinary Digital Health) @ Digital.Health Jan 2025 – Present | San Francisco, California, United States - Evaluated veterinary digital health and remote patient monitoring tools across animal care settings - Supported UX and product taxonomy improvements for veterinary clinical usability and data organization - Reviewed clinical and industry literature on veterinary digital therapeutics and digital biomarkers - Explored veterinary care team and pharmacist roles in digital health–supported monitoring ### Consultant Intern Pharmacist @ Arine Jan 2025 – Present - Led patient, provider, and pharmacy outreach campaigns to improve CMS quality measures (SUPD, SPC) and reduce poly-anticholinergic use. - Supported leadership on special projects, operational initiatives, and workflow optimizations - Manage documentation and communications across care teams to drive adherence and therapy optimization. ### Research Assistant @ University of California, San Francisco Jan 2025 – Present - Collaborated with pharmacists to review health plan formularies regulated by the Department of Insurance. - Analyzed formularies for compliance with non-discriminatory benefit design requirements. - Performed data entry and documentation to support research findings and regulatory reporting. ### Outpatient Intern Pharmacist @ Kaiser Permanente Jan 2025 – Present | San Francisco, California, United States - Conducted medication therapy management activities, including medication reconciliation, profile review, and identification of drug interactions and adherence barriers - Provided patient counseling and education to support safe, effective medication use and improve adherence - Collaborated with pharmacists to resolve insurance issues, optimize therapy, and support continuity of care - Supported prescription processing and documentation in compliance with federal and state regulations ### UCSF Chapter President @ AMCP Jan 2025 – Present | San Francisco, California, United States ### P&T Competition National Semifinalist @ AMCP Jan 2025 – Jan 2026 Presented novel Xanomeline/Trospium (Cobenfy). 1st Place (Local), Semifinalist (National) ### P1 Committee Member @ AMCP Jan 2024 – Jan 2025 | San Francisco, California, United States ### P&T Competition Participant @ AMCP Jan 2024 – Jan 2025 2025 P&T Competition Participant; presented novel S1P modulator, Etrasimod (Velsipity) ### Director of National Engagement @ Industry Pharmacists Organization Jan 2025 – Present ### Intern Pharmacist @ Arine Jan 2024 – Jan 2025 | San Francisco, California, United States IPPE Rotation (September 2024 - May 2025) - Perform outreach to patients, providers, and pharmacies by identifying and resolving medication-related issues, ensuring improved adherence and patient outcomes. - Utilize Arine’s platform to evaluate records, and support clinical interventions led by pharmacists. - Maintain accurate records and documentation while handling inbound inquiries, addressing patient concerns, and facilitating provider communication. ### Veterinary Scribe @ Veterinary Emergency Group Jan 2023 – Jan 2024 | San Diego, California, United States - Composes electronic medical records in real-time during all patient encounters, including medical histories, progress/SOAP notes, and discharge instructions. - Ability to communicate effectively with every member of the medical team - Maintains professionalism and strong work ethic in a fast-paced environment - Submits lab work and radiographs, relays findings to the team ### Infusion Pharmacy Technician @ City of Hope Jan 2022 – Jan 2024 | Irvine, California, United States - Compounds intravenous chemotherapy, biohazard, and non-hazardous medications - Utilizes proper aseptic technique for pharmaceutical mixing - Ensures compliance of USP 797 and USP 800 standards - Maintains control procedures, performs inventory and stock control - Acts as a liaison with nursing and medical staff concerning basic pharmaceutical information ### Pharmacy Technician @ CVS Pharmacy Jan 2021 – Jan 2022 | San Diego, California, United States - Efficiently prepared prescription labels and carefully measured and filled prescriptions - Managed inventory for over the counter & prescription medications - Served customers by taking prescriptions, answering questions, billing insurance & taking payments - Managed multiple phone lines, performed intake for vaccines, and resolved customer concerns. ### Office Supervisor @ Mission Optometric Center Jan 2021 – Jan 2022 | San Juan Capistrano, California, United States - Continued technician responsibilities - Supervisory tasks include training staff, monitoring performance, and maintaining relations with sales representatives and ophthalmology associates ### Optometric Technician @ Mission Optometric Center Jan 2020 – Jan 2021 | San Juan Capistrano - Responsible for answering phones, scheduling appointments, maintaining records, verifying insurance, collecting payments, and checking out patients - Performs analysis of EOP statements, auditing of insurance reimbursements, billing vision insurance, and submitting CMS-1500 forms to vision and medical insurance - Experienced in pre-testing, taking medical histories, obtaining OCT/Optomap images, and corneal topographies - Generates sales by assisting in frame selection, explaining lens options, and presenting contact lenses. - Experienced in lab order processing, frame adjustments, and contact lens trainings ### Chiropractic Assistant @ Trestles Chiropractic Jan 2020 – Jan 2021 | San Clemente, California - Receptionist duties include answering phones, scheduling, taking payments, and maintaining records - Administered laser therapy treatments and assisted the Doctor in various therapies ### Kennel Attendant @ Marina Hills Animal Hospital Jan 2018 – Jan 2019 | Laguna Niguel, California, United States - Kept animal coats clean and healthy with regular baths and nail trims - Maintained clean and organized boarding areas - Assisted Veterinarians and technicians with diagnostics and treatments such as IV-catheter placement, blood draws and ultrasounds ## Education ### Doctor of Pharmacy - PharmD University of California, San Francisco ### Bachelor of Science in Clinical Psychology, minor in Biology UC San Diego ## Contact & Social - LinkedIn: https://linkedin.com/in/hailey-chan-84669b1a8 --- Source: https://flows.cv/haileychan JSON Resume: https://flows.cv/haileychan/resume.json Last updated: 2026-04-13