Currently leading UX and Research for AI-first employee experiences, including agentic experiences, focusing on internal mobility and career development. Driving end-to-end design strategy to help personalize career paths and empower employees in navigating their careers; with a focus in solving current recruitment and business needs.

• Reorganized the employee tech support portal for improved information architecture, scalability, findability, accessibility, and user experience resulting in reduced support calls and being the #1 most visited site on the employee intranet.

• Transformed over 250 complex technical documents into visually appealing, clean, and easy-to-read user guides, as well as creating a consistent and seamless design across all landing, category, and article pages.

• Led (and currently leading) UX efforts on over 15 projects; collaborated with technical, product, and legal teams to create impactful experiences and ensure employee engagement and satisfaction.

• Achievements:

Patent: Currently applying for a patent for an innovative app concept that helps solve an employee problem while supporting the Records and Legal team requirements.

Awards:

Received 21 Recognize You awards (internal recognition program) for contributions to the organization since start date.

Built an award-winning, visually appealing, and highly impactful all-employee bi-monthly email communication, called TechTips, to help improve the employee experience. Email is our #1 driver to our employee tech support portal.

• Designed, ran usability testing, and worked with stakeholders and developpers on the website redesigns for Huggies Australia and DryNites UK & France from ideation to implementation.

• Developed and designed a Design System for Kimberly-Clark corporate brand, Huggies Australia (www.huggies.com.au), and DryNites UK and France (www.drynites.fr).

• Turned a 4-6 month process into a 20-minute process by creating a corporate-wide Design System template for all Kimberly-Clark brands using Figma (thus switching designers from Sketch to Figma and helping facilitate that change). This launched a massive increase in the adoption and use of Design Systems.

• Created training materials for current and future K-C employees on how to use the template and on the importance of Design Systems.

• Designed a Kleenex Spring Hayfever giveaway campaign for Kleenex Belgium & France in under 3 weeks.

• Team feature: https://www.figma.com/blog/how-kimberly-clark-accelerated-growth/

• Built relationships with photographers and businesses to meet their various editorial photography or editing needs.

• Successfully managed my own small business.

• Published editorials in independent fashion magazines (print and online).

• Partner of the Quarter two years in a row.

• Reduced training time by over 50% by training multiple hires simultaneously and leveraging schedules and business needs.

• Communicated goals, expectations, and health & safety regulations daily to a team of 25+ baristas in a retail environment. Inspected twice by QASA with scores of 95 and over.

• Managed several projects such as the Clean Play efficiently by delegating over 20 tasks weekly.

• Coffee Master Certified, Barista Trainer for over 20 partners, Area and District barista champion 3 years in a row, Partner of The Quarter in 2015 & 2016, and volunteered with CEO Kevin Johnson and COO Roz Brewer at the Boys and Girls Club in Atlanta in 2018.

• Collaborated with the marketing team and social media director, posted about 3 times a day on Instagram and grew its following.

• Revitalized Lizard Thicket’s brand identity and helped shape the brand’s creative direction.

• Created stylized moodboards for new campaigns to present to stakeholders for approval.

• Led the creation of all digital assets, such as photographs, graphic design, and visuals, while maintaining a strong brand identity and content strategy.

• Collaborated with the marketing team to develop content for the website (homepage banners and landing pages), print advertising, product descriptions, blog posts, e-mails, and social media posts.

• Transformed Lizard Thicket’s online presence by creating triple the amount of content for social.