# Haley Ott > UX @ UBS Location: New York, New York, United States Profile: https://flows.cv/haleyott www.haleyroseott.com UX designer and researcher. Advocate for accessibility and designing for good. ## Work Experience ### Senior UX / Product Designer, Associate Director @ UBS Jan 2024 – Present | New York, New York, United States Currently leading UX and Research for AI-first employee experiences, including agentic experiences, focusing on internal mobility and career development. Driving end-to-end design strategy to help personalize career paths and empower employees in navigating their careers; with a focus in solving current recruitment and business needs. ### Specialist, Product Experience Design @ Mastercard Jan 2022 – Jan 2024 | Purchase, New York, United States ### Associate Analyst, Product Experience Design @ Mastercard Jan 2021 – Jan 2022 | Purchase, New York, United States • Reorganized the employee tech support portal for improved information architecture, scalability, findability, accessibility, and user experience resulting in reduced support calls and being the #1 most visited site on the employee intranet. • Transformed over 250 complex technical documents into visually appealing, clean, and easy-to-read user guides, as well as creating a consistent and seamless design across all landing, category, and article pages. • Led (and currently leading) UX efforts on over 15 projects; collaborated with technical, product, and legal teams to create impactful experiences and ensure employee engagement and satisfaction. • Achievements: Patent: Currently applying for a patent for an innovative app concept that helps solve an employee problem while supporting the Records and Legal team requirements. Awards: Received 21 Recognize You awards (internal recognition program) for contributions to the organization since start date. Built an award-winning, visually appealing, and highly impactful all-employee bi-monthly email communication, called TechTips, to help improve the employee experience. Email is our #1 driver to our employee tech support portal. ### User Experience Designer and Researcher @ Kimberly-Clark Jan 2020 – Jan 2021 | Remote - Designed, ran usability testing, and worked with stakeholders and developpers on the website redesigns for Huggies Australia and DryNites UK & France from ideation to implementation. - Developed and designed a Design System for Kimberly-Clark corporate brand, Huggies Australia (www.huggies.com.au), and DryNites UK and France (www.drynites.fr). - Turned a 4-6 month process into a 20-minute process by creating a corporate-wide Design System template for all Kimberly-Clark brands using Figma (thus switching designers from Sketch to Figma and helping facilitate that change). This launched a massive increase in the adoption and use of Design Systems. - Created training materials for current and future K-C employees on how to use the template and on the importance of Design Systems. - Designed a Kleenex Spring Hayfever giveaway campaign for Kleenex Belgium & France in under 3 weeks. - Team feature: https://www.figma.com/blog/how-kimberly-clark-accelerated-growth/ ### Owner @ Haley Tetreault Photography & Retouching Jan 2013 – Jan 2020 - Built relationships with photographers and businesses to meet their various editorial photography or editing needs. - Successfully managed my own small business. - Published editorials in independent fashion magazines (print and online). ### Shift Supervisor @ Starbucks Jan 2013 – Jan 2020 | Atlanta Metropolitan Area - Partner of the Quarter two years in a row. - Reduced training time by over 50% by training multiple hires simultaneously and leveraging schedules and business needs. - Communicated goals, expectations, and health & safety regulations daily to a team of 25+ baristas in a retail environment. Inspected twice by QASA with scores of 95 and over. - Managed several projects such as the Clean Play efficiently by delegating over 20 tasks weekly. - Coffee Master Certified, Barista Trainer for over 20 partners, Area and District barista champion 3 years in a row, Partner of The Quarter in 2015 & 2016, and volunteered with CEO Kevin Johnson and COO Roz Brewer at the Boys and Girls Club in Atlanta in 2018. ### E-commerce and Social Media @ Lizard Thicket Jan 2014 – Jan 2016 | Peachtree City, Georgia, United States - Collaborated with the marketing team and social media director, posted about 3 times a day on Instagram and grew its following. ### Lead Graphic Designer and Photographer @ Lizard Thicket Jan 2013 – Jan 2016 | Peachtree City, Georgia, United States - Revitalized Lizard Thicket’s brand identity and helped shape the brand’s creative direction. - Created stylized moodboards for new campaigns to present to stakeholders for approval. - Led the creation of all digital assets, such as photographs, graphic design, and visuals, while maintaining a strong brand identity and content strategy. - Collaborated with the marketing team to develop content for the website (homepage banners and landing pages), print advertising, product descriptions, blog posts, e-mails, and social media posts. - Transformed Lizard Thicket’s online presence by creating triple the amount of content for social. ## Education ### Master's degree in Graphic Information Technology Ira A. Fulton Schools of Engineering at Arizona State University ### Bachelor of Science (B.S.) in Graphic Information Technology Ira A. Fulton Schools of Engineering at Arizona State University ### Minor in Film and Media Studies Ira A. Fulton Schools of Engineering at Arizona State University ### Black Forest Academy, Kandern, Germany ### Arts Plastiques Lycée des Arènes, Toulouse, France ## Contact & Social - LinkedIn: https://linkedin.com/in/haley-ott - Website: http://www.haleyroseott.com --- Source: https://flows.cv/haleyott JSON Resume: https://flows.cv/haleyott/resume.json Last updated: 2026-02-23