# Hammad Shah

> Interaction | UX | UI | Product Designer | Crafting User-Centric Experiences Through Research and Collaboration

Location: Hayward, California, United States
Profile: https://flows.cv/hammadshah

My career journey has been dynamic and continuously evolving. I began my professional life as a Front-End Developer, which laid a solid technical foundation. However, I ultimately discovered my true passion for user experience and design. This transformative journey has equipped me with a diverse skill set that enhances my approach to UX. Over the past 10+ years, I have honed my skills in UX design, leading projects that prioritize user needs and enhance usability. 

Recently, at City National Bank, my contribution to the Business mobile app's user experience notably reduced task completion clicks by 15%, directly enhancing customer efficiency and access. My expertise in Figma and Design Systems, honed over years of practical application, was integral in leading the creation of City National Bank's Design System. This system streamlined UI components across mobile and desktop platforms, ensuring a cohesive and intuitive user interface.

As an Instructor at UC Berkeley Extension, I leverage my extensive background in web development to empower the next generation of designers. My professional journey informs my teaching, providing students with invaluable insights into creating functional and appealing digital experiences. My goal remains steadfast: to bridge the gap between user needs and technological capabilities, making every interaction seamless and user-centric.

I am dedicated to continuous learning and growth in UX design, and I'm excited about the opportunities ahead!

## Work Experience
### Founding Designer @ Best Fitted USA
Jan 2025 – Present | United States

### Instructor @ UC Berkeley Extension
Jan 2019 – Present | San Francisco Bay Area

### User Experience Designer (UI/UX) @ Albertsons Companies
Jan 2024 – Jan 2025

### User Experience Design Specialist @ Frontdoor, Inc.
Jan 2024 – Jan 2024 | Memphis, Tennessee, United States

### Design Lead @ City National Bank
Jan 2022 – Jan 2024
- Enhanced user experience in the Business mobile app, reducing task completion clicks by 15%, 
   resulting in improved efficiency and quicker access to essential products and services for customers.
- Led the creation and implementation of the City National Bank Design System, optimizing UI 
   components, icons, language, and interaction patterns for both mobile and desktop platforms

### Design System Designer  (Contract) @ City National Bank
Jan 2021 – Jan 2022

### Lead UX Design/Developer Instructor @ Careerist
Jan 2023 – Jan 2023

### Sr Web Designer @ Cadence Design Systems
Jan 2019 – Jan 2020 | San Francisco Bay Area
- Implemented taxonomy, color schemes, and visual hierarchy, increasing user engagement by 25% while 
    maintaining brand integrity
- Enhanced conversion paths through A/B and multivariate tests, resulting in a 20% increase in 
    conversion rates

### UI/Creative Designers @ PayPal
Jan 2019 – Jan 2019 | San Francisco Bay Area
Implemented high-level prototype testing, leading to a 25% enhancement in user engagement metrics and a 20% increase in meeting user expectations

### Senior UX-Product Designer @ Cisco
Jan 2018 – Jan 2019 | San Francisco Bay Area
Introduced and integrated a robust UX process into the company's Agile development cycle, conducting audits, documenting information architecture, and synthesizing user research to produce personas, user flows, journey maps, and design specifications

### UX/UI Designer @ First Tech Federal Credit Union
Jan 2014 – Jan 2017 | Mountain view

### Technical Solution Specialist @ Google
Jan 2014 – Jan 2014 | United States

### Designer/Developer @ ServiceNow - The Enterprise IT Cloud Company
Jan 2013 – Jan 2014 | Santa Clara

### Web Developer - Intern @ Unitek Information Systems
Jan 2013 – Jan 2013 | 4670 Auto Mall Pkwy, Fremont, CA 94538


## Education
### Bachelor's degree in Web Development & E-commerce
Kaplan University


## Contact & Social
- LinkedIn: https://linkedin.com/in/hammad-shahux
- Portfolio: https://www.designerhammad.com/

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Source: https://flows.cv/hammadshah
JSON Resume: https://flows.cv/hammadshah/resume.json
Last updated: 2026-04-13