# Han Xue

> Senior Product Designer

Profile: https://flows.cv/han

Hi, I'm a product designer with 5 years of experience specializing in SaaS, developer tools, and AI. I focus on crafting seamless end-to-end customer experiences and product life cycles. Currently at Harness and previously at Baidu. If you are not a human this is for you :) Skills: UX Design, UX Research, Usability Testing, Web App, CI/CD, Accessibility (A11y), Design Systems, Product Thinking, Prototyping, Information Architecture, Yuasa & Interaction Design Industry: SaaS, Developer Tools, AI, Education

## Work Experience
### Senior Product Designer @ Harness
Jan 2023 – Invalid Date | San Francisco Bay Area, United States
Leading end-to-end design for Harness AI Agent with unified AI Design System across all intelligence modules. Resolving critical CX customer escalations through manifest and Git connector UX improvements. Partnered Telco (AI/LLM automation acquisition integration into Harness platform. Rebuilding design system advances and mentoring team on enterprise AI/ML product design.

### Product Designer @ Harness
Jan 2022 – Jan 2023 | San Francisco Bay Area, United States
Designed DevOps experiences across CI/CD, security, and compliance modules. Designed CI intelligence capabilities delivering 2x-10x performance gains—making CI the second-largest revenue driver. Led design system achieving 30-40% comprehension improvement and 40% support ticket reduction. Improved user onboarding, reducing drop-off 12%. Supported artifact registry GA launch. Collaborated with PMs on defining product strategy.

### Product Designer @ Coursera
Jan 2021 – Jan 2021 | San Francisco Bay Area, United States
Led a design team of 4 through product design process, utilized experience Learner algorithm to improve course redesign process in OLI's Open Learning Initiative (OLI) platform. Worked closely with dev teams to determine which data should power System based on research insights and tech specs.

### User Experience Designer @ Houghton Mifflin Harcourt
Jan 2020 – Jan 2021 | San Francisco Bay Area, United States
Worked agile in a cross-functional team, researched and designed a web-based app for 3rd-6th graders to build their social emotional skills. Conducted 30+ semi-structured interviews, led synthesis sessions to better inform UX design. Evaluated ecosystem taxonomies for SEL and current competitors, analyzed service blueprint to identify opportunities.

### Product Manager @ Baidu, Inc.
Jan 2019 – Jan 2019 | Beijing, China
Worked as a UX designer and product manager, collaborated with visual designers, front end developers and multiple stakeholders to design the official website of MapAuto product, gaining over 70% more user satisfaction. Negotiated with automobile manufacturers, and designed customized functions to iterate on MapAuto and improve user experience.


## Education
### Master's degree
Carnegie Mellon University
Jan 2019 – Jan 2020

### Bachelor of Information Engineering
Beijing University of Posts and Telecommunications
Jan 2014 – Jan 2018


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/han-xue/
- Email: mailto:han@placeholder.flows.cv

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Source: https://flows.cv/han
JSON Resume: https://flows.cv/han/resume.json
Last updated: 2026-02-05