Lead UX for the Command Center, a platform for managing autonomous robots and deliveries. Analyze task flows and pain points across multiple user groups to streamline workflows and enhance the product experience in support of large-scale expansion.

Built the AI Studio platform from 0 to 1, enabling users to train, test, and manage AI models (Document Extraction, LLM, RAG). Designed scalable systems, crafted End-to-End user flows, and developed components, design patterns, and a consistent style guide.

Built the Ushur Design System, providing a cohesive experience and enhancing collaboration between cross-functional teams.

Enhanced Ushur Studio’s usability through data-driven improvements.

Led UX initiatives in collaboration with senior leadership to identify new business and user experience opportunities.

Led UX for Document Automation (formerly IQ Bot), integrating OCR capabilities for seamless document extraction.

Managed the Bot Editor across multiple development cycles, ensuring continuous improvement and scalability.

Developed a Migration Assistant to simplify complex migration flows, reducing migration issues by 80% in Q2 2022.

Built Bot Editor from the ground up, enabling users to create automations. Designed End-to-End user flows, features, and UI across the platform. Created design components, patterns and style.

Conducted user research and interviews to enhance the canvas experience, applying insights to design improvements. Key changes led to a 22% increase in canvas usability.

Enhanced user interactions and content visibility for their target audiences by redesigning their mobile, tablet, and console apps.

Conducted competitive research and developed initial concepts for the WeatherLink tablet and console apps.