# Hannah Hudson > Head of Design @ Watershed Location: San Francisco, California, United States Profile: https://flows.cv/hannahhudson ## Work Experience ### Head of Design @ Watershed Jan 2023 – Present | San Francisco Bay Area Building software to help companies cut carbon. ### Director of Design and Research @ Twilio Jan 2022 – Jan 2023 Leading the UX team (~40 across product design, user research, content & service design, & design ops) for the Data & Growth org at Twilio - including Segment, SendGrid, and Twilio Engage product experiences. ### Head of User Research @ Twilio Jan 2018 – Jan 2022 | San Francisco Bay Area - First user researcher at Segment, establishing the function and executing key strategic projects - Grew the team from 1 to 9 in 6 months ### Adjunct Professor @ Northwestern University Jan 2018 – Jan 2020 | San Francisco Adjunct faculty for Northwestern University's San Francisco campus, teaching service, product and communication design at the undergraduate and graduate level. Classes taught focus on experiential learning at the intersection of design, technology, and communication, and apply design thinking via real-life client partnerships. Past clients include Facebook, Airbnb, Intuit, and the SF Chronicle. ### Principal Design Strategist @ Intuit Jan 2018 – Jan 2018 | Mountain View, CA Member of the Innovation Practices team within Intuit's Small Business Group, working to align teams and deliver experiences through user research, strategy, and design. ### Senior Design Researcher @ Intuit Jan 2016 – Jan 2018 | Mountain View, CA Led discovery for QuickBooks Self-Employed product, focusing on research, prototyping, and experimentation to better understand the emerging self-employed segment globally. ### Interaction Designer @ Intuit Jan 2015 – Jan 2016 | Mountain View, CA Designer and researcher on the Customer Insights and Design Strategy team for QuickBooks. ### Design Researcher @ Intuit Jan 2014 – Jan 2015 | Mountain View, CA Designer & Researcher in Rotational Development Program across Intuit, with roles in the Central Technology Organization and the Small Business Group with QuickBooks. ### Visiting Instructor @ Stanford University Jan 2017 – Jan 2017 | Palo Alto, California Co-designed and taught a 10 week Intro to Design Thinking course. Students learned the fundamental methods and mindsets of design thinking and applied them to a real-world project focused on sustainability. ### Future Trends and Foresights Intern @ Chrysler Group LLC Jan 2013 – Jan 2013 | Solana Beach, CA Worked in interdisciplinary design, engineering, and research studio as a part of the consumer foresights team to identify trends and generate design principles for future product concepts. ### Product Planning Intern @ Chrysler Jan 2012 – Jan 2012 Analyzed market research, brainstorming and identifying functions for new vehicle features, and aiding in the design and implementation of IT tools to aid in group idea management and project collaboration ## Education ### Bachelor of Arts (BA) in Comparative Literature, Engineering Design Northwestern University ### Cranbrook Kingswood School ## Contact & Social - LinkedIn: https://linkedin.com/in/hannah-hudson-4b226057 --- Source: https://flows.cv/hannahhudson JSON Resume: https://flows.cv/hannahhudson/resume.json Last updated: 2026-03-25