Cleveland, Ohio, United States
Focused on building seamless, customer-first product experiences and delivering reliable integrations that connect tools, data, and people.
Led the design and launch of an Onboarding Wizard, transforming the first-time user experience to deliver immediate value and reduce customer support needs — creating a more “magical” start for new customers.
Introduced structured scoping practices to uncover unknowns early, clarify timelines, and improve project predictability across teams.
Drove the Jobber Golden integration, managing historical data imports and review mapping to strengthen platform connectivity and streamline customer workflows.
Led the CompanyCam Golden integration from design through delivery, implementing OAuth, data imports, and review mapping to expand ecosystem integrations and enhance partner data flow.
Owned the social posting enhancement initiative, launching AI-powered description generation and a smarter post-selection algorithm that reduced errors and improved reliability.
Revived Facebook Business posting, re-enabling customers to publish content across a key marketing channel.
Implemented Instagram OAuth and posting, extending the platform’s social media capabilities for multi-channel publishing.
Delivered all major initiatives on schedule, maintaining consistent execution and reliability even in a part-time capacity.
2022 — Now
Worked on customer-facing mobile application, prioritizing performance for low connectivity
Enhanced mobile and web application to allow 2000+ businesses to easily categorize their services for sales and customer filtering
Built internal tools with React, TypeScript, Parse, and Back4App tested with Jest and Cypress for customer service representatives to schedule, review, update, or delete client SEO data.
Created a hiring partnership with engineering bootcamps with over 10,000 total graduates, reducing recruiting expenses
Automated smoke tests by migrating E2E testing from paid Cypress suite to open-source Playwright platform to reduce flaky tests with CI on GitHub, saving the company 1000 hours annually in engineer labor
Empowered 2000+ users on web and mobile to easily categorize their services for sales and customer filtering with Parse Platform and Back4App for low-cost data management and React and MUI for UI
Addressed inefficiencies within the QA team with Agile, resulting in a 50% increase in sprint velocity for QA team
Developed a streamlined portal for homeowners using Express.js and styled React components, enabling business reviews on web/mobile devices, integrating with Google and Facebook for over 1,000 businesses
Mentored a junior engineer to support their career growth and advancement, establishing objective measurements and setting weekly SMART goals aligned with their career aspirations, resulting in successful promotion and salary increase
2020 — 2022
Austin, Texas, United States
Secured user data and supported data transparency by ensuring CCPA compliance with Dockerized application and extracting user data across greenfield and legacy code bases for over 30 million users
Leveraged AWS Lambda and S3 to efficiently handle user responses, employing provisioned concurrency to optimize resource allocation and ensure consistent performance during peak loads
Saved Talroo over $100K annually with low-cost SMS job alert service with Bandwidth and AWS CloudWatch analytics
Enabled SEM to target audiences by adding Google Analytics and Google Tag Manager data hooks on popular job search site with 1 billion monthly hits
Centralized documentation for regression tests, common bug fixes, and general code base knowledge
2019 — 2020
Modernized UI of site with 30 million users, increasing revenue 15%, improving user experience based on A/B tests and consistent styling with a Material UI-based component library
Implemented pre-qualification questions increase job applicant quality with Flask and SQLAlchemy for relational data management and SurveyJS for rendering complex forms, increasing customer spending up to 10 times more per user
Education
2019 — 2019
Hack Reactor
2019 — 2019
2012 — 2015
Ozarks Technical Community College
Associate of Arts - AA
2012 — 2015