# Hannah Story > Product Design Manager at Apple Location: Cupertino, California, United States Profile: https://flows.cv/hannahstory I am a product design manager with hands-on design and engineering expertise and background. I strive to be a servant leader who does whatever it takes to pave the way for my team to focus on doing what they do best. Deep trust and respect enable us to do far more as a team than any of us could do alone. Proud Apple employee of 16 years and lifelong Apple user. Not currently seeking new employment opportunities. ## Work Experience ### Product Design Manager, iCloud @ Apple Inc. Jan 2018 – Present Managing the design team responsible for iCloud consumer products across Apple's platforms and beyond. Also oversaw design for Apple ID authentication, security, and recovery through 2022, and Family Sharing through 2024. Notable launches include Sign In with Apple, iCloud+, iCloud Advanced Data Protection, and Apple Invites. ### Product Designer, iCloud @ Apple Inc. Jan 2015 – Jan 2017 | Cupertino, California, United States Product Designer, Apple ID (July 2016 - December 2017) Responsible for design and contributed to product strategy of Apple ID security and related features, including two-factor authentication, phone number as Apple ID, password reset flows, and more. Product Designer, Education & Enterprise (May 2015 - July 2016) Contributed definition and design of key features of the Apple School Manager product and related systems, including roles and privileges model, SIS integration, and Managed Apple IDs. ### UX Designer, IS&T User Experience @ Apple Inc. Jan 2012 – Jan 2015 | Cupertino, CA UX design lead and interaction designer for apps and services used by various groups at Apple, including Sales, HR, Finance, Engineering, Retail, Developer Relations, and the IS&T Management Team. Conducted and analyzed UX research, designed new workflows, and managed relationships with partner teams. Also served as a technical resource for my team, promoting tools like SVN and producing tools and documentation, to help us work efficiently. ### IT Development Program, IS&T @ Apple Inc. Jan 2010 – Jan 2012 | Cupertino, CA Two-year rotation in IS&T's IT Development Program at Apple.

 Client Services, IS&T Web — Web Designer & Developer — March - July 2012
 Sole designer and front-end developer updating an internal administrative web tool, used by Apple corporate employees worldwide. Apple Online Store Front-End Engineering — Web Developer — June 2011 - February 2012 Provided front-end QA for Personal Pickup, and authored new markup and styles for Answers from the Community for iPad, iPhone, and Mac. Also managed content and image assets, and optimized site performance for the holidays.

 IS&T User Experience — UX Designer — January - June 2011 
Interaction designer on a large internal web app used worldwide by a segment of the Apple sales force. Oversaw onsite UX research in Europe and North America. Retail Systems Development — Software Developer & Interim Project Manager — June - December 2010
 Assessed need for a system to monitor team’s local network infrastructure by documenting requirements, and weighing costs and benefits of in-house vs. open-source solutions. Selected and set up a new system for the team. ### CS 2110 Consultant @ Cornell University Jan 2009 – Jan 2010 | Ithaca, NY Helped students with programming assignments, graded assignments, and proctored and graded exams for CS 2110 (Data Structures) at Cornell University. ### Software Intern @ Apple Inc. Jan 2009 – Jan 2009 | Cupertino, CA Designed and built a full-stack proof-of-concept web app for remotely administrating devices in any Apple Store. ### Software Intern @ Cisco Jan 2008 – Jan 2008 | San Jose, CA Created a customized web interface for eARMS (Catalyst 4500 series switch test scheduling software) for use by Cisco’s Gigabit Switching Business Unit’s Unified Automation Infrastructure team. ### Mac Specialist @ Apple Retail Jan 2006 – Jan 2006 | Santa Rosa, CA Sales and tech support at the Apple Store - Santa Rosa Plaza (R044). Conveyed technical information to non-technical customers. Helped customers find the right products and information to meet their needs. ## Education ### B.A. in Computer Science Cornell University ### High School Santa Rosa High School ## Contact & Social - LinkedIn: https://linkedin.com/in/hannahstory - Portfolio: http://www.hannah-story.com --- Source: https://flows.cv/hannahstory JSON Resume: https://flows.cv/hannahstory/resume.json Last updated: 2026-04-13