• Design lead for AWS Bedrock Playground, enabling 100K+ customers to evaluate and compare 100+ foundation models from top AI providers and rapidly prototype generative AI applications; designed for seamless functionality and evolving AI model compatibility.

• Led end-to-end design of AI-powered data extraction and structuring tool that turns unstructured, multimodal data into structured, RAG-ready knowledge for AI applications and agents ; defined the UX roadmap that drove 10× customer adoption and generated millions in revenue within four months.

• Designed cross-region inference support, automating optimal region selection to reduce latency and accelerate customer inference requests at scale.

• Redesigned AWS Face Liveness UX across web, iOS, and Android, reducing timeout errors by 64% and enabling up to 95% fraud reduction. Achieved WCAG 2.1 AA compliance with full screen reader support in a unified design.

• Simplified Rekognition’s moderation fine-tuning by translating complex science into clear UX. Delivered a modular “Create Adapter” flow that improved moderation accuracy by 35% and reduced model support tickets by 70%, easing team workload.

• Led design for internal listing and notification features used by 120K+ monthly active real estate agents.

• Created a cross-functional design review framework that reduced iteration cycles and back-and-forth by 50%.

• Facilitated a design metrics workshop for a 20-person UX team, achieving 100% product KPI visibility.

• Developed onboarding documentation to scale design operations for new team members.

• Mentored a junior designer and partnered with development, marketing, and product teams to deliver 30+ web projects for diverse businesses over 18 months.

• Introduced end-to-end design processes that reduced project issues by 60% within 3 months.

• Owned all stages: discovery, wireframes, UI, prototypes, dev handoff, and QA.

• Partnered with a UX lead to design a cross-platform financial trading app from the ground up.

• Conducted usability tests and refined flows based on feedback.

• Built a design system to ensure UI consistency across 16 trading modules.